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[Bug 1952538] [NEW] Report a problem in Ubuntu page: Step 1: "nameofprogram" unclear

 

Public bug reported:

Steps to Reproduce:
1. Experience a problem with the Software Updater.
2. Go to the "Report a problem in Ubuntu" page using the Ubuntu Desktop Guide.
3. Read step 1 ("Type Alt+F2 and type ubuntu-bug nameofprogram")
4. Type ALT+F2 and "ubuntu-bug Software Updater" and press Enter.

Expected Result:
A way to provide feedback about the Software Updater.

Actual Result:
The little dialog goes away and nothing else happens.

I will add appport.log and the output of ls -la /var/crash/ once I am
able to resolve an unrelated Virtualbox problem.

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New

** Description changed:

  Steps to Reproduce:
  1. Experience a problem with the Software Updater.
- 2. Go to the Report a problem in Ubuntu page.
+ 2. Go to the "Report a problem in Ubuntu" page using the Ubuntu Desktop Guide.
  3. Read step 1 ("Type Alt+F2 and type ubuntu-bug nameofprogram")
  4. Type ALT+F2 and "ubuntu-bug Software Updater" and press Enter.
  
  Expected Result:
  A way to provide feedback about the Software Updater.
  
  Actual Result:
  The little dialog goes away and nothing else happens.
  
  I will add appport.log and the output of ls -la /var/crash/ once I am
  able to resolve an unrelated Virtualbox problem.

-- 
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Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.
https://bugs.launchpad.net/bugs/1952538

Title:
  Report a problem in Ubuntu page: Step 1: "nameofprogram" unclear

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  Steps to Reproduce:
  1. Experience a problem with the Software Updater.
  2. Go to the "Report a problem in Ubuntu" page using the Ubuntu Desktop Guide.
  3. Read step 1 ("Type Alt+F2 and type ubuntu-bug nameofprogram")
  4. Type ALT+F2 and "ubuntu-bug Software Updater" and press Enter.

  Expected Result:
  A way to provide feedback about the Software Updater.

  Actual Result:
  The little dialog goes away and nothing else happens.

  I will add appport.log and the output of ls -la /var/crash/ once I am
  able to resolve an unrelated Virtualbox problem.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1952538/+subscriptions



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