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[jsaff <jsaff1043@xxxxxxxxx>]

Public bug reported:

When I launch the software center, it searches for updates but then
stops and says there in an internal error, do you want to send a report.
When I press send report, the screen flashes to black and seems to
proceed with a summary/diagnostic list.  When this activity stops, the
laptop has no more functionality, ie cursor will not move, etc.  I am
forced to power down before I can resume.  I do not know if you actually
get the report.  I am using 13.04, unity on a HP-G62 laptop.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: unity 7.0.0daily13.06.19~13.04-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Thu Aug 22 08:56:08 2013
InstallationDate: Installed on 2013-08-14 (8 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

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https://bugs.launchpad.net/bugs/1215431

Title:
  Error when launching software center

Status in “unity” package in Ubuntu:
  New

Bug description:
  When I launch the software center, it searches for updates but then
  stops and says there in an internal error, do you want to send a
  report.  When I press send report, the screen flashes to black and
  seems to proceed with a summary/diagnostic list.  When this activity
  stops, the laptop has no more functionality, ie cursor will not move,
  etc.  I am forced to power down before I can resume.  I do not know if
  you actually get the report.  I am using 13.04, unity on a HP-G62
  laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: unity 7.0.0daily13.06.19~13.04-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Thu Aug 22 08:56:08 2013
  InstallationDate: Installed on 2013-08-14 (8 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)

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