dx-packages team mailing list archive

[Doug Jacobsen <Jacobsen.douglas@xxxxxxxxx>]

Public bug reported:

I'm mostly posting this because someone in #ubuntu told me to, and no
one seems to have any good ideas as to what's causing it or how to debug
it.

It seems that randomly my top panel freezes. I can tell typically
because my clock stops at a particular time and doesn't advance.
Randomly this then unfreezes later, but while it's frozen if I click on
any of my applets or on any of the menus in the top panel (for a
particular application) nothing happens. I don't get a drop down menu of
options, or any additional information about the applet.

This means that while my panel is frozen, I'm unable to shut down my
computer (aside from using the command line) or perform any tasks that
don't have a keyboard short cut and require the menus for the
application.

Let me know if I can provide anymore information. Assuming the logs I
have are time stamped one happened today (10-24-13) around 3:34:43PM (I
remember because I read the clock a lot around then to see if it was
"un-frozen").

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: unity 7.1.2+13.10.20131014.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  319.60  Wed Sep 25 14:28:26 PDT 2013
 GCC version:  gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu8)
.tmp.unity.support.test.0:
 
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Oct 24 18:26:51 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
DkmsStatus: nvidia-319-updates, 319.60, 3.11.0-12-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0494]
InstallationDate: Installed on 2013-10-20 (4 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
JockeyStatus:
 kmod:nvidia_319_updates - nvidia_319_updates (Proprietary, Enabled, Not in use)
 kmod:nvidia_304 - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
 kmod:nvidia_304_updates - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
 kmod:nvidia_319 - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
MachineType: Dell Inc. Latitude E6520
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.asset.tag: 1285245
dmi.board.name: 0J4TFW
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: 1285245
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6520
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Thu Oct 24 18:17:30 2013
xserver.configfile: default
xserver.errors:
 Failed to load /usr/lib/xorg/modules/libglamoregl.so: /usr/lib/xorg/modules/libglamoregl.so: undefined symbol: _glapi_tls_Context
 Failed to load module "glamoregl" (loader failed, 7)
 open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.14.3-3ubuntu2

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 saucy ubuntu

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https://bugs.launchpad.net/bugs/1244483

Title:
  Top panel doesn't refresh. Applets and menu freeze and are not
  responsive

Status in “unity” package in Ubuntu:
  New

Bug description:
  I'm mostly posting this because someone in #ubuntu told me to, and no
  one seems to have any good ideas as to what's causing it or how to
  debug it.

  It seems that randomly my top panel freezes. I can tell typically
  because my clock stops at a particular time and doesn't advance.
  Randomly this then unfreezes later, but while it's frozen if I click
  on any of my applets or on any of the menus in the top panel (for a
  particular application) nothing happens. I don't get a drop down menu
  of options, or any additional information about the applet.

  This means that while my panel is frozen, I'm unable to shut down my
  computer (aside from using the command line) or perform any tasks that
  don't have a keyboard short cut and require the menus for the
  application.

  Let me know if I can provide anymore information. Assuming the logs I
  have are time stamped one happened today (10-24-13) around 3:34:43PM
  (I remember because I read the clock a lot around then to see if it
  was "un-frozen").

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: unity 7.1.2+13.10.20131014.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  319.60  Wed Sep 25 14:28:26 PDT 2013
   GCC version:  gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu8)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Oct 24 18:26:51 2013
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus: nvidia-319-updates, 319.60, 3.11.0-12-generic, x86_64: installed
  GraphicsCard:
   NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0494]
  InstallationDate: Installed on 2013-10-20 (4 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  JockeyStatus:
   kmod:nvidia_319_updates - nvidia_319_updates (Proprietary, Enabled, Not in use)
   kmod:nvidia_304 - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
   kmod:nvidia_304_updates - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
   kmod:nvidia_319 - NVIDIA binary Xorg driver, kernel module and VDPAU library (Proprietary, Disabled, Not in use)
  MachineType: Dell Inc. Latitude E6520
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.asset.tag: 1285245
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: 1285245
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Thu Oct 24 18:17:30 2013
  xserver.configfile: default
  xserver.errors:
   Failed to load /usr/lib/xorg/modules/libglamoregl.so: /usr/lib/xorg/modules/libglamoregl.so: undefined symbol: _glapi_tls_Context
   Failed to load module "glamoregl" (loader failed, 7)
   open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.14.3-3ubuntu2

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