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[Bug 1282649] [NEW] Unable to make screenshot with <PrintScreen> key in Unity session in Trusty

 

Public bug reported:

In Trusty with all installed updates it is not possible to make
ScreenShot with <Print Screen> keyboard button.

The sound /usr/share/sounds/ubuntu/stereo/dialog-error.ogg is played and desired screenshot is not saved in ~/Pictures.
Tested in guest and normal sessions.

Please fix this bug. Do not forget about <Alt+PrintScreen>,
<Ctrl+PrintScreen> and <Ctrl+Shift+PrintScreen>.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.1.2+14.04.20140218.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.13.2-0ubuntu5
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Feb 20 19:40:24 2014
DistUpgraded: 2013-11-19 13:23:13,179 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GF108M [GeForce GT 425M] [10de:0df0] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Sony Corporation Device [104d:907a]
InstallationDate: Installed on 2013-10-20 (123 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MachineType: Sony Corporation VPCF13Z1R
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=1d9289fd-0252-4f52-9d1e-fe6baf51083a ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: Upgraded to trusty on 2013-11-19 (93 days ago)
dmi.bios.date: 10/20/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0190Y9
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y9:bd10/20/2010:svnSonyCorporation:pnVPCF13Z1R:pvrC607OEHZ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCF13Z1R
dmi.product.version: C607OEHZ
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Feb 20 19:32:11 2014
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.0-1ubuntu6
xserver.video_driver: nouveau

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug compiz-0.9 third-party-packages trusty ubuntu

** Description changed:

  In Trusty with all installed updates it is not possible to make
  ScreenShot with <Print Screen> keyboard button.
  
  The sound /usr/share/sounds/ubuntu/stereo/dialog-error.ogg is played and desired screenshot is not saved in ~/Pictures.
- Please fix this bug. Do not forget about <Alt+PrintScreen>, <Ctrl+PrintScreen> and <Ctrl+Shift+PrintScreen>.
+ Tested in guest and normal sessions.
+ 
+ Please fix this bug. Do not forget about <Alt+PrintScreen>,
+ <Ctrl+PrintScreen> and <Ctrl+Shift+PrintScreen>.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.1.2+14.04.20140218.1-0ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
  Uname: Linux 3.13.0-11-generic i686
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Feb 20 19:40:24 2014
  DistUpgraded: 2013-11-19 13:23:13,179 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
-  NVIDIA Corporation GF108M [GeForce GT 425M] [10de:0df0] (rev a1) (prog-if 00 [VGA controller])
-    Subsystem: Sony Corporation Device [104d:907a]
+  NVIDIA Corporation GF108M [GeForce GT 425M] [10de:0df0] (rev a1) (prog-if 00 [VGA controller])
+    Subsystem: Sony Corporation Device [104d:907a]
  InstallationDate: Installed on 2013-10-20 (123 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MachineType: Sony Corporation VPCF13Z1R
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=1d9289fd-0252-4f52-9d1e-fe6baf51083a ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: Upgraded to trusty on 2013-11-19 (93 days ago)
  dmi.bios.date: 10/20/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0190Y9
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y9:bd10/20/2010:svnSonyCorporation:pnVPCF13Z1R:pvrC607OEHZ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCF13Z1R
  dmi.product.version: C607OEHZ
  dmi.sys.vendor: Sony Corporation
  version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Feb 20 19:32:11 2014
  xserver.configfile: default
  xserver.errors:
-  Failed to load module "nvidia" (module does not exist, 0)
-  Failed to load module "nvidia" (module does not exist, 0)
+  Failed to load module "nvidia" (module does not exist, 0)
+  Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.0-1ubuntu6
  xserver.video_driver: nouveau

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https://bugs.launchpad.net/bugs/1282649

Title:
  Unable to make screenshot with <PrintScreen> key in Unity session in
  Trusty

Status in “unity” package in Ubuntu:
  New

Bug description:
  In Trusty with all installed updates it is not possible to make
  ScreenShot with <Print Screen> keyboard button.

  The sound /usr/share/sounds/ubuntu/stereo/dialog-error.ogg is played and desired screenshot is not saved in ~/Pictures.
  Tested in guest and normal sessions.

  Please fix this bug. Do not forget about <Alt+PrintScreen>,
  <Ctrl+PrintScreen> and <Ctrl+Shift+PrintScreen>.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.1.2+14.04.20140218.1-0ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
  Uname: Linux 3.13.0-11-generic i686
  .tmp.unity.support.test.0:

  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Feb 20 19:40:24 2014
  DistUpgraded: 2013-11-19 13:23:13,179 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
   NVIDIA Corporation GF108M [GeForce GT 425M] [10de:0df0] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Sony Corporation Device [104d:907a]
  InstallationDate: Installed on 2013-10-20 (123 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MachineType: Sony Corporation VPCF13Z1R
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=1d9289fd-0252-4f52-9d1e-fe6baf51083a ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: Upgraded to trusty on 2013-11-19 (93 days ago)
  dmi.bios.date: 10/20/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0190Y9
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y9:bd10/20/2010:svnSonyCorporation:pnVPCF13Z1R:pvrC607OEHZ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCF13Z1R
  dmi.product.version: C607OEHZ
  dmi.sys.vendor: Sony Corporation
  version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Feb 20 19:32:11 2014
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.0-1ubuntu6
  xserver.video_driver: nouveau

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