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Message #10863
[Bug 1283619] Re: No "first run" tutorial for Unity/Ubuntu
** Changed in: unity
Status: In Progress => Fix Released
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https://bugs.launchpad.net/bugs/1283619
Title:
No "first run" tutorial for Unity/Ubuntu
Status in Ayatana Design:
Fix Committed
Status in Unity:
Fix Released
Status in “unity” package in Ubuntu:
Fix Released
Bug description:
What should be done by design (approved by JohnLea):
The first time an user access to his session, the Shortcut Hint should
be prompted to the user, and it should fade out at the first user
interaction (mouse button or key press).
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Summary:
========
When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system. A new user, say someone's grandmother, could have _no clue_ what to do.
Proposed solution:
===============
Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time (EDIT: perhaps some sort of slideshow with an animation on each page -- see first comment with attachement).
This tutorial will point out the BFB, the launcher, notification area,
settings manager, and where to go to log out. On top of this, it
should be audiovisual to make it as accessible as possible. If the
user doesn't want to go through it, it should be a simple click to
close the tutorial.
This will set Ubuntu above the standard of other operating systems by
ensuring that not only is Unity usable and intuitive, but that it is
helpful in giving users a basic understanding of how to use it. Not
everyone's brain works the same, and Ubuntu is about making computing
accessible to everyone. I've heard too often "I didn't want to do
anything in case it messed something up," and "it's scary doing
something new on the computer." A tutorial will give users the
confidence to use their computer without fear of breaking something.
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