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[Bug 1283619] Re: No "first run" tutorial for Unity/Ubuntu

To: dx-packages@xxxxxxxxxxxxxxxxxxx
From: Marco Trevisan (Treviño) <mail@xxxxxxxxx>
Date: Fri, 14 Mar 2014 00:06:42 -0000
Reply-to: Bug 1283619 <1283619@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

** Changed in: unity
       Status: Fix Released => Fix Committed

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https://bugs.launchpad.net/bugs/1283619

Title:
  No "first run" tutorial for Unity/Ubuntu

Status in Ayatana Design:
  Fix Committed
Status in Unity:
  Fix Committed
Status in “unity” package in Ubuntu:
  Fix Released

Bug description:
  What should be done by design (approved by JohnLea):

  The first time an user access to his session, the Shortcut Hint should
  be prompted to the user, and it should fade out at the first user
  interaction (mouse button or key press).

  -----------------------------------------------------------------------------------------

  Summary:
  ========
  When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system.  A new user, say someone's grandmother, could have _no clue_ what to do.

  Proposed solution:
  ===============
  Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time (EDIT: perhaps some sort of slideshow with an animation on each page -- see first comment with attachement).

  This tutorial will point out the BFB, the launcher, notification area,
  settings manager, and where to go to log out.  On top of this, it
  should be audiovisual to make it as accessible as possible.  If the
  user doesn't want to go through it, it should be a simple click to
  close the tutorial.

  This will set Ubuntu above the standard of other operating systems by
  ensuring that not only is Unity usable and intuitive, but that it is
  helpful in giving users a basic understanding of how to use it.  Not
  everyone's brain works the same, and Ubuntu is about making computing
  accessible to everyone.  I've heard too often "I didn't want to do
  anything in case it messed something up," and "it's scary doing
  something new on the computer."  A tutorial will give users the
  confidence to use their computer without fear of breaking something.

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