dx-packages team mailing list archive

[Marco Trevisan (Treviño) <mail@xxxxxxxxx>]

FYI, from a tty you can fix the problem by running:

gsettings reset com.ubuntu.user-interface scale-factor

** Also affects: unity-control-center (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: unity (Ubuntu)
       Status: New => Invalid

** Also affects: unity-control-center
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1302663

Title:
  Unity's "Scale UI" function problematic on some devices.

Status in Unity Control Center:
  New
Status in “unity” package in Ubuntu:
  Invalid
Status in “unity-control-center” package in Ubuntu:
  New

Bug description:
  I'm running a fully updated (as of 4/1/2014) install of Ubuntu 14.04
  64 bit. This is on a Toshiba ultrabook with a mobile i5 processor and
  a 13.3" screen @ 1366x768.

  Earlier I was messing with the scale UI mode of the system settings >>
  display field. I set my UI scale to be maxed out at 4. Once done,
  windows were so large it was impossible to see. I couldn't even see
  any options within system settings besides two. Scrolling of course
  helped a bit but it was largely cumbersome.

  Once I went into the displays section to turn UI scaling back down to
  1, I realized the function was far out of reach on my screen. I tried
  to hold down ALT and click to drag the window up beyond the top edge,
  but Unity crashed. In fact, every single time I hit the ALT key and
  clicked to drag, Unity crashed. Once Unity crashes 2 or 3 times, it
  doesn't come back without a hard power down and full startup.

  On the flip side, I plugged in an external monitor with a resolution
  of 1440x900. Once done, suddenly ALT worked and I had no crashes. I
  was able to drag the displays window up until I could see the UI
  scaling feature and turn it back down to 1.

  There's a few issues here that I feel need to be addressed, since
  there's little doubt that people will tinker with these functions.
  After all, these features are baked directly in to the interface as
  available parameters, but as notated above, settings (such as 4)
  render the system into a non-usable (and non-fixable without accessive
  tinkering) state.

  Is there a way higher UI scaling modes can be altered for easier
  scrolling or maneuvering of windows to reset it back if need be?
  Perhaps a work around could even be a "reset to defaults" button at
  the top bar? After all, with a UI scaling of 4, I could see the top of
  the window - just very little else. If I could have reset to default
  that would have alleviated any headaches.

  Thanks for all of your hard work! It's appreciated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.2.0+14.04.20140403-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
  Uname: Linux 3.13.0-22-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Apr  4 11:10:27 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:0009]
  InstallationDate: Installed on 2014-04-01 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140330)
  MachineType: TOSHIBA PORTEGE Z835
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-22-generic root=UUID=5d7f7158-1b5b-4946-9916-b8a0c2f59525 ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/08/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd02/08/2012:svnTOSHIBA:pnPORTEGEZ835:pvrPT224U-013021:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z835
  dmi.product.version: PT224U-013021
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11+14.04.20140328-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Apr  4 11:08:50 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                6637 
   vendor                                     ACI
  xserver.version: 2:1.15.0-1ubuntu7

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