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[JaSauders <1302663@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I'm running a fully updated (as of 4/1/2014) install of Ubuntu 14.04 64
bit. This is on a Toshiba ultrabook with a mobile i5 processor and a
13.3" screen @ 1366x768.

Earlier I was messing with the scale UI mode of the system settings >>
display field. I set my UI scale to be maxed out at 4. Once done,
windows were so large it was impossible to see. I couldn't even see any
options within system settings besides two. Scrolling of course helped a
bit but it was largely cumbersome.

Once I went into the displays section to turn UI scaling back down to 1,
I realized the function was far out of reach on my screen. I tried to
hold down ALT and click to drag the window up beyond the top edge, but
Unity crashed. In fact, every single time I hit the ALT key and clicked
to drag, Unity crashed. Once Unity crashes 2 or 3 times, it doesn't come
back without a hard power down and full startup.

On the flip side, I plugged in an external monitor with a resolution of
1440x900. Once done, suddenly ALT worked and I had no crashes. I was
able to drag the displays window up until I could see the UI scaling
feature and turn it back down to 1.

There's a few issues here that I feel need to be addressed, since
there's little doubt that people will tinker with these functions. After
all, these features are baked directly in to the interface as available
parameters, but as notated above, settings (such as 4) render the system
into a non-usable (and non-fixable without accessive tinkering) state.

Is there a way higher UI scaling modes can be altered for easier
scrolling or maneuvering of windows to reset it back if need be? Perhaps
a work around could even be a "reset to defaults" button at the top bar?
After all, with a UI scaling of 4, I could see the top of the window -
just very little else. If I could have reset to default that would have
alleviated any headaches.

Thanks for all of your hard work! It's appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.0+14.04.20140403-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
Uname: Linux 3.13.0-22-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Apr  4 11:10:27 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:0009]
InstallationDate: Installed on 2014-04-01 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140330)
MachineType: TOSHIBA PORTEGE Z835
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-22-generic root=UUID=5d7f7158-1b5b-4946-9916-b8a0c2f59525 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2012
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd02/08/2012:svnTOSHIBA:pnPORTEGEZ835:pvrPT224U-013021:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z835
dmi.product.version: PT224U-013021
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.11+14.04.20140328-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Apr  4 11:08:50 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                6637 
 vendor                                     ACI
xserver.version: 2:1.15.0-1ubuntu7

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

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https://bugs.launchpad.net/bugs/1302663

Title:
  Unity's "Scale UI" function problematic on some devices.

Status in “unity” package in Ubuntu:
  New

Bug description:
  I'm running a fully updated (as of 4/1/2014) install of Ubuntu 14.04
  64 bit. This is on a Toshiba ultrabook with a mobile i5 processor and
  a 13.3" screen @ 1366x768.

  Earlier I was messing with the scale UI mode of the system settings >>
  display field. I set my UI scale to be maxed out at 4. Once done,
  windows were so large it was impossible to see. I couldn't even see
  any options within system settings besides two. Scrolling of course
  helped a bit but it was largely cumbersome.

  Once I went into the displays section to turn UI scaling back down to
  1, I realized the function was far out of reach on my screen. I tried
  to hold down ALT and click to drag the window up beyond the top edge,
  but Unity crashed. In fact, every single time I hit the ALT key and
  clicked to drag, Unity crashed. Once Unity crashes 2 or 3 times, it
  doesn't come back without a hard power down and full startup.

  On the flip side, I plugged in an external monitor with a resolution
  of 1440x900. Once done, suddenly ALT worked and I had no crashes. I
  was able to drag the displays window up until I could see the UI
  scaling feature and turn it back down to 1.

  There's a few issues here that I feel need to be addressed, since
  there's little doubt that people will tinker with these functions.
  After all, these features are baked directly in to the interface as
  available parameters, but as notated above, settings (such as 4)
  render the system into a non-usable (and non-fixable without accessive
  tinkering) state.

  Is there a way higher UI scaling modes can be altered for easier
  scrolling or maneuvering of windows to reset it back if need be?
  Perhaps a work around could even be a "reset to defaults" button at
  the top bar? After all, with a UI scaling of 4, I could see the top of
  the window - just very little else. If I could have reset to default
  that would have alleviated any headaches.

  Thanks for all of your hard work! It's appreciated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.2.0+14.04.20140403-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
  Uname: Linux 3.13.0-22-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Apr  4 11:10:27 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:0009]
  InstallationDate: Installed on 2014-04-01 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140330)
  MachineType: TOSHIBA PORTEGE Z835
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-22-generic root=UUID=5d7f7158-1b5b-4946-9916-b8a0c2f59525 ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/08/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd02/08/2012:svnTOSHIBA:pnPORTEGEZ835:pvrPT224U-013021:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z835
  dmi.product.version: PT224U-013021
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.11+14.04.20140328-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Apr  4 11:08:50 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                6637 
   vendor                                     ACI
  xserver.version: 2:1.15.0-1ubuntu7

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