← Back to team overview

dx-packages team mailing list archive

[Bug 1308791] [NEW] Black screen and only pointer at startup

 

Public bug reported:

After updating, I get a black screen on startup, my pointer and multiple
"Report a problem" box. Checking apport.log it seems that unity-panel-
service is crashing all the time.

Anybody else experiencing this?

I'm on Ubuntu 14.04 64bits

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity-services 7.2.0+14.04.20140414.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Thu Apr 17 01:07:00 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.10, 3.13.0-23-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:220d]
 NVIDIA Corporation GK208M [GeForce GT 730M] [10de:1290] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:220d]
InstallationDate: Installed on 2014-03-26 (21 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140320)
MachineType: LENOVO 20AQCTO1WW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=d2b432e3-5760-4ca4-bd44-722994373b4d ro quiet splash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET64WW (2.14 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98405 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET64WW(2.14):bd11/12/2013:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQCTO1WW
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Apr 17 00:43:26 2014
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): Error creating GPU channel: -19
 NOUVEAU(G0): Error initialising acceleration.  Falling back to NoAccel
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                4669 
 vendor                                     AUO
xserver.version: 2:1.15.1-0ubuntu2

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubuntu

-- 
You received this bug notification because you are a member of DX
Packages, which is subscribed to unity in Ubuntu.
Matching subscriptions: dx-packages
https://bugs.launchpad.net/bugs/1308791

Title:
  Black screen and only pointer at startup

Status in “unity” package in Ubuntu:
  New

Bug description:
  After updating, I get a black screen on startup, my pointer and
  multiple "Report a problem" box. Checking apport.log it seems that
  unity-panel-service is crashing all the time.

  Anybody else experiencing this?

  I'm on Ubuntu 14.04 64bits

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity-services 7.2.0+14.04.20140414.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Thu Apr 17 01:07:00 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-23-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:220d]
   NVIDIA Corporation GK208M [GeForce GT 730M] [10de:1290] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:220d]
  InstallationDate: Installed on 2014-03-26 (21 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140320)
  MachineType: LENOVO 20AQCTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=d2b432e3-5760-4ca4-bd44-722994373b4d ro quiet splash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET64WW (2.14 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AQCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98405 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGJET64WW(2.14):bd11/12/2013:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AQCTO1WW
  dmi.product.version: ThinkPad T440s
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 17 00:43:26 2014
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
   NOUVEAU(G0): Error creating GPU channel: -19
   NOUVEAU(G0): Error initialising acceleration.  Falling back to NoAccel
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4669 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1308791/+subscriptions


Follow ups

References