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[Bug 1336006] [NEW] Indicator won't turn blue on new message

 

Public bug reported:

Hi everybody,

More often than not, the envelope won't turn blue when I have a new
email. Everything is fine with IM (both Pidgin and Empathy) but it's
quite erratic with Thunderbird. I think it tends to be worse with Gmail
(I have 2 Gmail accounts, 1 Hotmail and 1 Orange), although I'm not
sure.

The rest is fine: icon badge appears in the launcher, and when I open
the messaging menu I do have a link to my new email (even though the
count badge has problems of its own, but that's another story I guess –
one I'm not sure where to report).

I'm reporting this bug from a 32bits Ubuntu, fully upgraded every step
of the way from 12.10, but I reproduced this bug on a fresh install of
Ubuntu 14.04 64bits. I can't remember if this happened after the 14.04
upgrade, though.

Thanks for your work!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: indicator-messages 13.10.1+14.04.20140410-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
CurrentDesktop: Unity
Date: Mon Jun 30 21:49:52 2014
InstallationDate: Installed on 2012-10-19 (619 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
ProcEnviron:
 LANGUAGE=fr_FR
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: indicator-messages
UpgradeStatus: Upgraded to trusty on 2014-04-18 (73 days ago)

** Affects: indicator-messages (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1336006

Title:
  Indicator won't turn blue on new message

Status in “indicator-messages” package in Ubuntu:
  New

Bug description:
  Hi everybody,

  More often than not, the envelope won't turn blue when I have a new
  email. Everything is fine with IM (both Pidgin and Empathy) but it's
  quite erratic with Thunderbird. I think it tends to be worse with
  Gmail (I have 2 Gmail accounts, 1 Hotmail and 1 Orange), although I'm
  not sure.

  The rest is fine: icon badge appears in the launcher, and when I open
  the messaging menu I do have a link to my new email (even though the
  count badge has problems of its own, but that's another story I guess
  – one I'm not sure where to report).

  I'm reporting this bug from a 32bits Ubuntu, fully upgraded every step
  of the way from 12.10, but I reproduced this bug on a fresh install of
  Ubuntu 14.04 64bits. I can't remember if this happened after the 14.04
  upgrade, though.

  Thanks for your work!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: indicator-messages 13.10.1+14.04.20140410-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Mon Jun 30 21:49:52 2014
  InstallationDate: Installed on 2012-10-19 (619 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: indicator-messages
  UpgradeStatus: Upgraded to trusty on 2014-04-18 (73 days ago)

To manage notifications about this bug go to:
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References