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Message #43362
[Bug 1885452] Re: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install
thanks, it's a bit difficult to read those log, it would help if you
indicated the exact time where you saw the error screen as requested
before, so we could match the log entries.
the newlest log has those error
iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): [drm] failed to set drm interface version.
iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): [drm] error opening the drm
iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) NOUVEAU(0): 910:
iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (II) UnloadModule: "nouveau"
iun 30 14:54:52 daniel-System-Product-Name /usr/lib/gdm3/gdm-x-session[10147]: (EE) Screen(s) found, but none have a usable configuration.
** Package changed: accountsservice (Ubuntu) => gnome-session (Ubuntu)
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https://bugs.launchpad.net/bugs/1885452
Title:
pc freezes and crashes during accountsservice upgrade on fresh ubuntu
focal fossa install
Status in gnome-session package in Ubuntu:
Incomplete
Bug description:
After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-29 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: accountsservice 0.6.55-0ubuntu12~20.04.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41
Tags: focal
Uname: Linux 5.4.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
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References