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[frank <1878440@xxxxxxxxxxxxxxxxxx>]

** Also affects: gnome-flashback (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: indicator-applet (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1878440

Title:
  gnome-panel - hplip - icon-menu empty

Status in gnome-flashback package in Ubuntu:
  New
Status in hplip package in Ubuntu:
  New
Status in indicator-applet package in Ubuntu:
  New

Bug description:
  in gnome-panel (gnome-flashback) there is an icon for hp-printer
  (looks like part of indicator-applet), if i click it, a menu is shown,
  but no readable menuentries. i tried to make screenshot while menu is
  open, but menu is not visble on this screenshot (seems like it is some
  kind of overlay).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: hplip 3.20.3+dfsg0-2
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CupsErrorLog:
   
  CurrentDesktop: GNOME-Flashback:GNOME
  Date: Wed May 13 17:33:35 2020
  InstallationDate: Installed on 2020-04-27 (16 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lpstat: device for HP-Color-LaserJet-MFP-M277dw: socket://192.168.0.200
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 27c6:530c Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
   Bus 001 Device 002: ID 0c45:671f Microdia Integrated_Webcam_HD
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. G5 5590
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=7c9113b7-ca65-4c46-9435-f5d2b73bab72 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/07/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.12.0
  dmi.board.name: 0KW84T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd02/07/2020:svnDellInc.:pnG55590:pvr:rvnDellInc.:rn0KW84T:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: GSeries
  dmi.product.name: G5 5590
  dmi.product.sku: 08EA
  dmi.sys.vendor: Dell Inc.

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