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[Bug 1878440] Re: gnome-panel - hplip - icon-menu empty

 

Use Screenshot application to create screenshot. Choose "Grab the whole
screen", set few seconds as delay, press "Take Screenshot". Open menu
and and after delay screenshot will be created.

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https://bugs.launchpad.net/bugs/1878440

Title:
  gnome-panel - hplip - icon-menu empty

Status in gnome-flashback package in Ubuntu:
  New
Status in hplip package in Ubuntu:
  New
Status in indicator-applet package in Ubuntu:
  New

Bug description:
  in gnome-panel (gnome-flashback) there is an icon for hp-printer
  (looks like part of indicator-applet), if i click it, a menu is shown,
  but no readable menuentries. i tried to make screenshot while menu is
  open, but menu is not visble on this screenshot (seems like it is some
  kind of overlay).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: hplip 3.20.3+dfsg0-2
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CupsErrorLog:
   
  CurrentDesktop: GNOME-Flashback:GNOME
  Date: Wed May 13 17:33:35 2020
  InstallationDate: Installed on 2020-04-27 (16 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lpstat: device for HP-Color-LaserJet-MFP-M277dw: socket://192.168.0.200
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 27c6:530c Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
   Bus 001 Device 002: ID 0c45:671f Microdia Integrated_Webcam_HD
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. G5 5590
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=7c9113b7-ca65-4c46-9435-f5d2b73bab72 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/07/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.12.0
  dmi.board.name: 0KW84T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd02/07/2020:svnDellInc.:pnG55590:pvr:rvnDellInc.:rn0KW84T:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: GSeries
  dmi.product.name: G5 5590
  dmi.product.sku: 08EA
  dmi.sys.vendor: Dell Inc.

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