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Message #43377
[Bug 1878440] Re: gnome-panel - hplip - icon-menu empty
Use Screenshot application to create screenshot. Choose "Grab the whole
screen", set few seconds as delay, press "Take Screenshot". Open menu
and and after delay screenshot will be created.
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https://bugs.launchpad.net/bugs/1878440
Title:
gnome-panel - hplip - icon-menu empty
Status in gnome-flashback package in Ubuntu:
New
Status in hplip package in Ubuntu:
New
Status in indicator-applet package in Ubuntu:
New
Bug description:
in gnome-panel (gnome-flashback) there is an icon for hp-printer
(looks like part of indicator-applet), if i click it, a menu is shown,
but no readable menuentries. i tried to make screenshot while menu is
open, but menu is not visble on this screenshot (seems like it is some
kind of overlay).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: hplip 3.20.3+dfsg0-2
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
CurrentDesktop: GNOME-Flashback:GNOME
Date: Wed May 13 17:33:35 2020
InstallationDate: Installed on 2020-04-27 (16 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for HP-Color-LaserJet-MFP-M277dw: socket://192.168.0.200
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:530c Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
Bus 001 Device 002: ID 0c45:671f Microdia Integrated_Webcam_HD
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. G5 5590
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=7c9113b7-ca65-4c46-9435-f5d2b73bab72 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/07/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.0
dmi.board.name: 0KW84T
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd02/07/2020:svnDellInc.:pnG55590:pvr:rvnDellInc.:rn0KW84T:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G5 5590
dmi.product.sku: 08EA
dmi.sys.vendor: Dell Inc.
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