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[Bug 1094888] [NEW] GIMP: Could not mount Canon Digital Camera

 

Public bug reported:

Objective: To access raw photo image files from my Canon 400D digital
camera, using a USB connection.

Result: GIMP (and UFRaw) produce the following error message:

          Could not mount Canon Digital Camera
          Error initialising camera: -1: Unspecified error

To explain my route to this error within GIMP, I went to FIle -> Open ->
Canon Digital Camera, at which point it then hangs, eventually producing
the above error within a popup message.

The exact same error is produced when trying to select the Canon Digital
Camera when using UFRaw.

(Related is the fact that the RawTherapee application crashes when
trying to select the camera device using its own folder list.)

I have searched for a solution of the above, but have only found that
this problem may somehow be related to USB 3.0. If so, then this is a
problem for me as I only have USB 3 (rather than USB 2) ports on my Asus
UX31A.

lsb_release -rd
Description:	Ubuntu 12.10
Release:	12.10

(Note I am using XUBUNTU 12.10)

apt-cache policy gimp
gimp:
  Installed: 2.8.2-1ubuntu1.1
  Candidate: 2.8.2-1ubuntu1.1
  Version table:
 *** 2.8.2-1ubuntu1.1 0
        500 http://be.archive.ubuntu.com/ubuntu/ quantal-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ quantal-security/main amd64 Packages
        100 /var/lib/dpkg/status
     2.8.2-1ubuntu1 0
        500 http://be.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gimp 2.8.2-1ubuntu1.1
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
Date: Mon Dec 31 14:43:21 2012
InstallationDate: Installed on 2012-12-12 (18 days ago)
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MarkForUpload: True
SourcePackage: gimp
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gimp (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug quantal

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Title:
  GIMP: Could not mount Canon Digital Camera

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Follow ups

References