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[Frank Heimes <1654068@xxxxxxxxxxxxxxxxxx>]

** Also affects: ubuntu-power-systems
   Importance: Undecided
       Status: New

** Changed in: ubuntu-power-systems
   Importance: Undecided => High

** Changed in: ubuntu-power-systems
       Status: New => In Progress

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https://bugs.launchpad.net/bugs/1654068

Title:
  Ubuntu 16.04.02: Error message "kernel version is not supported" is
  logged during fadump, dump capture will be successful.

Status in The Ubuntu-power-systems project:
  In Progress
Status in makedumpfile package in Ubuntu:
  Fix Released
Status in makedumpfile source package in Xenial:
  Confirmed
Status in makedumpfile source package in Yakkety:
  Confirmed

Bug description:
  == Comment: #0 - PAVITHRA R. PRAKASH - 2016-12-25 23:00:37 ==
  ---Problem Description---

  Ubuntu 16.04.02: Error message "kernel version is not supported" is
  logged during fadump, dump capture will be successful.

  
  ---Steps to Reproduce---

  1. Configure fadump.
  2. Trigger crash.

  Logs
  =====

  root@alp9:/home/ubuntu#  service kdump status
  ? kdump.service
     Loaded: not-found (Reason: No such file or directory)
     Active: inactive (dead)
  root@alp9:/home/ubuntu# kdump-config show
  DUMP_MODE:        fadump
  USE_KDUMP:        1
  KDUMP_SYSCTL:     kernel.panic_on_oops=1
  KDUMP_COREDIR:    /var/crash
     /var/lib/kdump/vmlinuz: symbolic link to /boot/vmlinux-4.8.0-32-generic
  kdump initrd: 
     /var/lib/kdump/initrd.img: symbolic link to /var/lib/kdump/initrd.img-4.8.0-32-generic
  current state:    ready to fadump


                                                  [-1;-1f[    3.187917] kdump-tools[1049]: Starting kdump-tools:  * running makedumpfile -c -d 31 /proc/vmcore /var/crash/201612220208/dump-incomplete
  Copying data                       : [100.0 %] |
  [    5.711820] kdump-tools[1049]: The kernel version is not supported.
  [    5.712201] kdump-tools[1049]: The makedumpfile operation may be incomplete.
  [    5.712515] kdump-tools[1049]: The dumpfile is saved to /var/crash/201612220208/dump-incomplete.
  [    5.712849] kdump-tools[1049]: makedumpfile Completed.
  [    5.720901] kdump-tools[1049]:  * kdump-tools: saved vmcore in /var/crash/201612220208
  [    5.916826] kdump-tools[1049]:  * running makedumpfile --dump-dmesg /proc/vmcore /var/crash/201612220208/dmesg.201612220208
  [    5.941113] kdump-tools[1049]: The kernel version is not supported.
  [    5.941612] kdump-tools[1049]: The makedumpfile operation may be incomplete.
  [    5.941969] kdump-tools[1049]: The dmesg log is saved to /var/crash/201612220208/dmesg.201612220208.
  [    5.942340] kdump-tools[1049]: makedumpfile Completed.
  [    5.942648] kdump-tools[1049]:  * kdump-tools: saved dmesg content in /var/crash/201612220208
  [    5.994508] kdump-tools[1049]: Thu, 22 Dec 2016 02:08:35 -0500
  [    6.018241] kdump-tools[1049]: Rebooting.
  [    6.025884] reboot: Restarting system

  == Comment: #3 - Hari Krishna Bathini  - 2017-01-04 07:14:19 ==

  Canonical,

  Please pick the latest version of makedumpfile (v1.6.1) which
  officially supports 4.8 kernels.

  Thanks
  Hari

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