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Message #26721
[Bug 1775068] Re: Volume control not working Dell XPS 27 (7760)
** Also affects: linux (Ubuntu Xenial)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu Xenial)
Status: New => Fix Committed
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Matching subscriptions: Ubuntu 16.04 Bugs
https://bugs.launchpad.net/bugs/1775068
Title:
Volume control not working Dell XPS 27 (7760)
Status in linux package in Ubuntu:
Triaged
Status in linux source package in Xenial:
Fix Committed
Bug description:
Pressing vol up/vol down show OSD change up/down but volume all time
is at 100%.
I found temporary fix:
Add section:
[Element Master]
switch = mute
volume = ignore
To:
/usr/share/pulseaudio/alsa-mixer/paths/analog-output.conf.common
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: trolinka 1610 F.... pulseaudio
/dev/snd/controlC1: trolinka 1610 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-02 (121 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: pulseaudio 1:11.1-1ubuntu7.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin netdev plugdev sambashare scanner sudo vboxusers video
_MarkForUpload: True
dmi.bios.date: 07/13/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.0
dmi.board.name: 0T12MX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/13/2018:svnDellInc.:pnXPS7760AIO:pvr:rvnDellInc.:rn0T12MX:rvrA00:cvnDellInc.:ct13:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 7760 AIO
dmi.sys.vendor: Dell Inc.
---
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: trolinka 1846 F.... pulseaudio
/dev/snd/controlC1: trolinka 1846 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-02 (122 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. XPS 7760 AIO
Package: pulseaudio 1:11.1-1ubuntu7.1
PackageArchitecture: amd64
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=3df8d974-f6bb-455e-a7a6-a7099388ad54 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-36-generic N/A
linux-backports-modules-4.15.0-36-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin netdev plugdev sambashare scanner sudo vboxusers video
_MarkForUpload: True
dmi.bios.date: 07/13/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.0
dmi.board.name: 0T12MX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/13/2018:svnDellInc.:pnXPS7760AIO:pvr:rvnDellInc.:rn0T12MX:rvrA00:cvnDellInc.:ct13:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 7760 AIO
dmi.sys.vendor: Dell Inc.
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