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[Bug 1775068] Re: Volume control not working Dell XPS 27 (7760)

 

** Also affects: linux (Ubuntu Bionic)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1775068

Title:
  Volume control not working Dell XPS 27 (7760)

Status in linux package in Ubuntu:
  Triaged
Status in linux source package in Xenial:
  Fix Committed
Status in linux source package in Bionic:
  New

Bug description:
  Pressing vol up/vol down show OSD change up/down but volume all time
  is at 100%.

  I found temporary fix:

  Add section:
  [Element Master]
  switch = mute
  volume = ignore

  To:
  /usr/share/pulseaudio/alsa-mixer/paths/analog-output.conf.common
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trolinka   1610 F.... pulseaudio
   /dev/snd/controlC1:  trolinka   1610 F.... pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-06-02 (121 days ago)
  InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Package: pulseaudio 1:11.1-1ubuntu7.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin netdev plugdev sambashare scanner sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 07/13/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.4.0
  dmi.board.name: 0T12MX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/13/2018:svnDellInc.:pnXPS7760AIO:pvr:rvnDellInc.:rn0T12MX:rvrA00:cvnDellInc.:ct13:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 7760 AIO
  dmi.sys.vendor: Dell Inc.
  ---
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trolinka   1846 F.... pulseaudio
   /dev/snd/controlC1:  trolinka   1846 F.... pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-06-02 (122 days ago)
  InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Dell Inc. XPS 7760 AIO
  Package: pulseaudio 1:11.1-1ubuntu7.1
  PackageArchitecture: amd64
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=3df8d974-f6bb-455e-a7a6-a7099388ad54 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-36-generic N/A
   linux-backports-modules-4.15.0-36-generic  N/A
   linux-firmware                             1.173.1
  Tags:  bionic
  Uname: Linux 4.15.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin netdev plugdev sambashare scanner sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 07/13/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.4.0
  dmi.board.name: 0T12MX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/13/2018:svnDellInc.:pnXPS7760AIO:pvr:rvnDellInc.:rn0T12MX:rvrA00:cvnDellInc.:ct13:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 7760 AIO
  dmi.sys.vendor: Dell Inc.

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