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[Bug 1163480] Re: [Hewlett-Packard HP Compaq nc6220 (PL814AV)] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1163480

Title:
  [Hewlett-Packard HP Compaq nc6220 (PL814AV)] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  crash

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-12-generic 3.8.0-12.21
  ProcVersionSignature: Ubuntu 3.8.0-12.21-generic 3.8.2
  Uname: Linux 3.8.0-12-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  agawolf    2349 F.... pulseaudio
  Date: Tue Apr  2 19:22:33 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=52e880d4-7123-46b4-b778-649a3940900d
  InstallationDate: Installed on 2010-04-25 (1073 days ago)
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 003 Device 003: ID 03f0:011d Hewlett-Packard Bluetooth 1.2 Interface [Broadcom BCM2035]
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Compaq nc6220 (PL814AV)
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-12-generic root=UUID=91f1ff00-ba55-4262-8eeb-396505c5db82 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-12-generic N/A
   linux-backports-modules-3.8.0-12-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  Title: [Hewlett-Packard HP Compaq nc6220 (PL814AV)] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-02-03 (58 days ago)
  UserGroups: vboxusers
  dmi.bios.date: 08/09/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68DTU Ver. F.12
  dmi.board.name: 308A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.22
  dmi.chassis.asset.tag: HUB6100Q73
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTUVer.F.12:bd08/09/2006:svnHewlett-Packard:pnHPCompaqnc6220(PL814AV):pvrF.12:rvnHewlett-Packard:rn308A:rvrKBCVersion40.22:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6220 (PL814AV)
  dmi.product.version: F.12
  dmi.sys.vendor: Hewlett-Packard

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