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[Bug 1163424] Re: MSI MS-7733 suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1163424

Title:
   MSI MS-7733  suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  again :-(

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-15-generic 3.8.0-15.25
  ProcVersionSignature: Ubuntu 3.8.0-15.25-generic 3.8.4
  Uname: Linux 3.8.0-15-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  m          1752 F.... pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Tue Apr  2 17:22:56 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=01ad14ad-7340-422a-b925-39ec44ef37a7
  InstallationDate: Installed on 2013-03-24 (8 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130324)
  InterpreterPath: /usr/bin/python3.3
  MachineType: MSI MS-7733
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-15-generic N/A
   linux-backports-modules-3.8.0-15-generic  N/A
   linux-firmware                            1.104
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [MSI MS-7733] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 02/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V17.4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B75IA-E33 (MS-7733)
  dmi.board.vendor: MSI
  dmi.board.version: 3.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 3.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV17.4:bd02/06/2013:svnMSI:pnMS-7733:pvr3.0:rvnMSI:rnB75IA-E33(MS-7733):rvr3.0:cvnMSI:ct3:cvr3.0:
  dmi.product.name: MS-7733
  dmi.product.version: 3.0
  dmi.sys.vendor: MSI

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