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[Bug 1185838] Re: Mouse pointer corruption, radeon, dual-head

 

Max Bowsher, as per
http://www.dell.com/support/troubleshooting/us/en/04/Product/precision-t3500
an update is available for your BIOS (a17). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-a17 needs-upstream-testing regression-
release-3.10-rc3

** Tags removed: kernel-bug-exists-upstream regression-release-3.10-rc3
** Tags added: kernel-bug-exists-upstream-3.10-rc3 regression-release

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1185838

Title:
  Mouse pointer corruption, radeon, dual-head

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading from quantal to raring, I am experiencing corruption
  of my mouse pointer around once per day.

  I am using a dual-head setup on an ATI RV730 GL [FirePro V3750].

  When corruption occurs, the mouse pointer is usually some garbled
  rearrangement of the pointer's pixels when the pointer is on one
  monitor, becoming invisible when shifted to the other monitor.

  Symptoms are a lot like
  https://bugs.freedesktop.org/show_bug.cgi?id=55819 except raring's
  kernel is a lot newer than the change referred to there, and I haven't
  managed to locate any specific screen areas which affect the behaviour
  I am seeing.

  Unfortunately I am not able to reproduce corruption on demand, it just
  happens from time to time during normal use.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-22-generic 3.8.0-22.33
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maxb       4155 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Thu May 30 14:50:38 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=80c9ae73-47c4-4752-adb5-cb2014936cbb
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T3500
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=/dev/mapper/vg0-syslv ro
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-22-generic N/A
   linux-backports-modules-3.8.0-22-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-03-16 (74 days ago)
  WifiSyslog:
   
  dmi.bios.date: 07/06/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 0XPDFK
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd07/06/2012:svnDellInc.:pnPrecisionWorkStationT3500:pvr:rvnDellInc.:rn0XPDFK:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T3500
  dmi.sys.vendor: Dell Inc.

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