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[Bug 1181878] Re: Driver for hdd Western Digital Caviar Black 500 GB / 1 TB prevent suspend

 

Cut from Bug Description.

** Attachment added: "dmesg"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181878/+attachment/3744189/+files/dmesg

** Description changed:

  This bug is actually related to bugs 1057664 and 1171560, and is an
  upstream bug.
  
  When I suspend my system to RAM, actually suspend does not work and
  instead I get a blinking cursor, and after some time system turns back
  again.
  
  After some debugging, I've found this within the logs of dmesg :
- 
- [ 3476.964420] Suspending console(s) (use no_console_suspend to debug)
- [ 3476.964837] sd 7:0:0:0: [sdd] Synchronizing SCSI cache
- [ 3476.964860] sd 6:0:0:0: [sdc] Synchronizing SCSI cache
- [ 3476.964952] sd 3:0:0:0: [sdb] Synchronizing SCSI cache
- [ 3476.964964] sd 2:0:0:0: [sda] Synchronizing SCSI cache
- [ 3476.965068] sd 6:0:0:0: [sdc] Stopping disk
- [ 3476.965087] sd 7:0:0:0: [sdd] Stopping disk
- [ 3476.965121] sd 3:0:0:0: [sdb] Stopping disk
- [ 3476.965141] sd 2:0:0:0: [sda] Stopping disk
- [ 3476.982377] i8042 kbd 00:0b: System wakeup enabled by ACPI
- [ 3476.982396] i8042 aux 00:0a: System wakeup disabled by ACPI
- [ 3476.982486] parport_pc 00:09: disabled
- [ 3476.982582] serial 00:08: disabled
- [ 3476.982585] serial 00:08: System wakeup disabled by ACPI
- [ 3507.790314] ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
- [ 3507.790320] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
- [ 3507.790322] ata8.00: failed command: STANDBY IMMEDIATE
- [ 3507.790324] ata3.00: failed command: STANDBY IMMEDIATE
- [ 3507.790329] ata8.00: cmd e0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
- [ 3507.790329]          res 40/00:00:00:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
- [ 3507.790334] ata3.00: cmd e0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
- [ 3507.790334]          res 40/00:00:00:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
- [ 3507.790335] ata8.00: status: { DRDY }
- [ 3507.790337] ata3.00: status: { DRDY }
- [ 3507.790339] ata8: hard resetting link
- [ 3507.790340] ata8: nv: skipping hardreset on occupied port
- [ 3507.790341] ata3: hard resetting link
- [ 3507.790342] ata3: nv: skipping hardreset on occupied port
- [ 3508.257491] ata8: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
- [ 3508.257493] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
- [ 3508.273615] ata8.00: configured for UDMA/133
- [ 3508.273618] ata8.00: device reported invalid CHS sector 0
- [ 3508.273629] ata8: EH complete
- [ 3508.273634] sd 7:0:0:0: [sdd] START_STOP FAILED
- [ 3508.273636] sd 7:0:0:0: [sdd]  
- [ 3508.273637] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
- [ 3508.273638] sd 7:0:0:0: [sdd]  
- [ 3508.273640] Sense Key : Aborted Command [current] [descriptor]
- [ 3508.273642] sd 7:0:0:0: [sdd]  
- [ 3508.273643] Add. Sense: No additional sense information
- [ 3508.273652] dpm_run_callback(): scsi_bus_suspend+0x0/0x40 returns 134217730
- [ 3508.273657] PM: Device 7:0:0:0 failed to suspend async: error 134217730
- [ 3508.273696] ata3.00: configured for UDMA/133
- [ 3508.273698] ata3.00: device reported invalid CHS sector 0
- [ 3508.273704] ata3: EH complete
- [ 3508.273714] sd 2:0:0:0: [sda] START_STOP FAILED
- [ 3508.273717] sd 2:0:0:0: [sda]  
- [ 3508.273718] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
- [ 3508.273720] sd 2:0:0:0: [sda]  
- [ 3508.273722] Sense Key : Aborted Command [current] [descriptor]
- [ 3508.273723] sd 2:0:0:0: [sda]  
- [ 3508.273724] Add. Sense: No additional sense information
- [ 3508.273734] dpm_run_callback(): scsi_bus_suspend+0x0/0x40 returns 134217730
- [ 3508.273739] PM: Device 2:0:0:0 failed to suspend async: error 134217730
- [ 3508.273787] PM: Some devices failed to suspend
+ https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181878/+attachment/3744189/+files/dmesg
  
  The command sent to trigger these logs was :
  echo 'mem' > /sys/power/state
  With pm-suspend they do not appear.
  
  On my system, devices sda and sdc actually point to HDDs WD Caviar Black
  with firmware 05.01D05. sdb and sdd point to other HDD models, not these
  ones. And it turns out that I get errors with these specific devices,
  sda and sdc. The bug is not always reproducible, sometimes suspend goes
  well, but sometimes it doesn't. I suspect there's something wrong with
  the commands sent to these devices.
  
  The bug started to be reproducible with Ubuntu 12.10, prior to this
  while I already owned these HDDs. The HDDs themselves are not culprit as
  the suspend command works on MS Windows 7. And my configuration is also
  not culprit as I tested with a raring liveCD and the result is the same.
  
  I don't know who must be contacted in the kernel team in order to look
  at this issue, if you could indicate me who this would help.
  
+ WORKAROUND: - Run as root :
+ echo 0 > /sys/power/pm_async
+ 
+ (added to /etc/rc.local to be permanent)
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-21-generic 3.8.0-21.32
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  julien     3629 F.... pulseaudio
-  /dev/snd/controlC0:  julien     3629 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  julien     3629 F.... pulseaudio
+  /dev/snd/controlC0:  julien     3629 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type: 'iw'
  Date: Mon May 20 01:48:34 2013
  HibernationDevice: RESUME=UUID=1e2e6306-5da1-44ae-98dd-d137e96a8425
  IwConfig:
-  eth0      no wireless extensions.
-  
-  eth1      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  eth1      no wireless extensions.
+ 
+  lo        no wireless extensions.
  Lsusb:
-  Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
-  Bus 002 Device 003: ID 046d:0928 Logitech, Inc. QuickCam Express
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
+  Bus 002 Device 003: ID 046d:0928 Logitech, Inc. QuickCam Express
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=53dfbfeb-5955-48e2-9039-e6c3b9b219d0 ro ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-21-generic N/A
-  linux-backports-modules-3.8.0-21-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-21-generic N/A
+  linux-backports-modules-3.8.0-21-generic  N/A
+  linux-firmware                            1.106
  RfKill:
-  
+ 
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-07 (42 days ago)
  WpaSupplicantLog:
-  
+ 
  dmi.bios.date: 10/02/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N-SLI DELUXE ACPI BIOS Revision 1701
  dmi.board.name: M2N-SLI DELUXE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-SLIDELUXEACPIBIOSRevision1701:bd10/02/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
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https://bugs.launchpad.net/bugs/1181878

Title:
  Driver for hdd Western Digital Caviar Black 500 GB / 1 TB prevent
  suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This bug is actually related to bugs 1057664 and 1171560, and is an
  upstream bug.

  When I suspend my system to RAM, actually suspend does not work and
  instead I get a blinking cursor, and after some time system turns back
  again.

  After some debugging, I've found this within the logs of dmesg :
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181878/+attachment/3744189/+files/dmesg

  The command sent to trigger these logs was :
  echo 'mem' > /sys/power/state
  With pm-suspend they do not appear.

  On my system, devices sda and sdc actually point to HDDs WD Caviar
  Black with firmware 05.01D05. sdb and sdd point to other HDD models,
  not these ones. And it turns out that I get errors with these specific
  devices, sda and sdc. The bug is not always reproducible, sometimes
  suspend goes well, but sometimes it doesn't. I suspect there's
  something wrong with the commands sent to these devices.

  The bug started to be reproducible with Ubuntu 12.10, prior to this
  while I already owned these HDDs. The HDDs themselves are not culprit
  as the suspend command works on MS Windows 7. And my configuration is
  also not culprit as I tested with a raring liveCD and the result is
  the same.

  I don't know who must be contacted in the kernel team in order to look
  at this issue, if you could indicate me who this would help.

  WORKAROUND: - Run as root :
  echo 0 > /sys/power/pm_async

  (added to /etc/rc.local to be permanent)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-21-generic 3.8.0-21.32
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  julien     3629 F.... pulseaudio
   /dev/snd/controlC0:  julien     3629 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type: 'iw'
  Date: Mon May 20 01:48:34 2013
  HibernationDevice: RESUME=UUID=1e2e6306-5da1-44ae-98dd-d137e96a8425
  IwConfig:
   eth0      no wireless extensions.

   eth1      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
   Bus 002 Device 003: ID 046d:0928 Logitech, Inc. QuickCam Express
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=53dfbfeb-5955-48e2-9039-e6c3b9b219d0 ro ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-21-generic N/A
   linux-backports-modules-3.8.0-21-generic  N/A
   linux-firmware                            1.106
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-07 (42 days ago)
  WpaSupplicantLog:

  dmi.bios.date: 10/02/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N-SLI DELUXE ACPI BIOS Revision 1701
  dmi.board.name: M2N-SLI DELUXE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-SLIDELUXEACPIBIOSRevision1701:bd10/02/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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