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[Bug 1181878] Re: Driver for hdd Western Digital Caviar Black 500 GB / 1 TB prevent suspend

 

Julien Aubin, could you please test the latest upstream kernel available (v3.11-rc1-saucy) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: quantal

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.10-rc2 needs-upstream-testing

** Tags added: bios-outdated-1804

** Tags removed: bios-outdated-1804
** Tags added: latest-bios-1701

** Tags added: regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1181878

Title:
  Driver for hdd Western Digital Caviar Black 500 GB / 1 TB prevent
  suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This bug is actually related to bugs 1057664 and 1171560, and is an
  upstream bug.

  When I suspend my system to RAM, actually suspend does not work and
  instead I get a blinking cursor, and after some time system turns back
  again.

  After some debugging, I've found this within the logs of dmesg :
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1181878/+attachment/3744189/+files/dmesg

  The command sent to trigger these logs was :
  echo 'mem' > /sys/power/state
  With pm-suspend they do not appear.

  On my system, devices sda and sdc actually point to HDDs WD Caviar
  Black with firmware 05.01D05. sdb and sdd point to other HDD models,
  not these ones. And it turns out that I get errors with these specific
  devices, sda and sdc. The bug is not always reproducible, sometimes
  suspend goes well, but sometimes it doesn't. I suspect there's
  something wrong with the commands sent to these devices.

  The bug started to be reproducible with Ubuntu 12.10, prior to this
  while I already owned these HDDs. The HDDs themselves are not culprit
  as the suspend command works on MS Windows 7. And my configuration is
  also not culprit as I tested with a raring liveCD and the result is
  the same.

  I don't know who must be contacted in the kernel team in order to look
  at this issue, if you could indicate me who this would help.

  WORKAROUND: - Run as root :
  echo 0 > /sys/power/pm_async

  (added to /etc/rc.local to be permanent)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-21-generic 3.8.0-21.32
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  julien     3629 F.... pulseaudio
   /dev/snd/controlC0:  julien     3629 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type: 'iw'
  Date: Mon May 20 01:48:34 2013
  HibernationDevice: RESUME=UUID=1e2e6306-5da1-44ae-98dd-d137e96a8425
  IwConfig:
   eth0      no wireless extensions.

   eth1      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
   Bus 002 Device 003: ID 046d:0928 Logitech, Inc. QuickCam Express
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=53dfbfeb-5955-48e2-9039-e6c3b9b219d0 ro ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-21-generic N/A
   linux-backports-modules-3.8.0-21-generic  N/A
   linux-firmware                            1.106
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-07 (42 days ago)
  WpaSupplicantLog:

  dmi.bios.date: 10/02/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N-SLI DELUXE ACPI BIOS Revision 1701
  dmi.board.name: M2N-SLI DELUXE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-SLIDELUXEACPIBIOSRevision1701:bd10/02/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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