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[Bug 1204580] [NEW] Unstable Ethernet connection

 

Public bug reported:

When using the ethernet port on my laptop using the standard network
manager, there are periodic drops in connectivity. The network manager
will not report that it is disconnected, but ping don't come back for
periods around 90 seconds when events occur. These events occur every
few minutes.

Originally reported that I had the same issue as #1176370, but was requested to file a new bug report. The following is what I had commented on that bug. I followed the recommendation to try the latest kernel image, but uninstalled the mainline kernel when it did not fix the issue
--
@penalvch: I've been having the same problem myself after a fresh install of Ubuntu 13.04. I tried the kernel at the link you provided. My uname now reports: Linux glaedr 3.11.0-031100rc1-generic #201307141935 SMP Sun Jul 14 23:36:57 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux.

The issue still remains even with this kernel. I also noticed that I
don't have to disconnect and reconnect the ethernet cable. If i just
wait a minute, it will reconnect. Doing a ping, it looked like exactly
90 seconds of downtime between connections. It does not show that the
connection is lost, just loosing packets. Same with downloads.. it will
continue after a while, but not for long. I have a Gateway (Acer) NV17
with the stock atl1c driver loaded. Please let me know if there is any
other information I can provide. For now, wifi works fine, but I need my
ethernet connection for bonding my VMs to a development lan...

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  leonexis   3459 F.... pulseaudio
 /dev/snd/controlC0:  leonexis   3459 F.... pulseaudio
Date: Wed Jul 24 11:28:05 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-07-19 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Gateway NV75S
MarkForUpload: True
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=d7fa6028-da2f-4e53-8f34-c472edddc141 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-26-generic N/A
 linux-backports-modules-3.8.0-26-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2012
dmi.bios.vendor: Gateway
dmi.bios.version: V2.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SJV70-SB
dmi.board.vendor: Gateway
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: V2.04
dmi.modalias: dmi:bvnGateway:bvrV2.04:bd02/13/2012:svnGateway:pnNV75S:pvrV2.04:rvnGateway:rnSJV70-SB:rvrBaseBoardVersion:cvnGateway:ct10:cvrV2.04:
dmi.product.name: NV75S
dmi.product.version: V2.04
dmi.sys.vendor: Gateway

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
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https://bugs.launchpad.net/bugs/1204580

Title:
  Unstable Ethernet connection

Status in “linux” package in Ubuntu:
  New

Bug description:
  When using the ethernet port on my laptop using the standard network
  manager, there are periodic drops in connectivity. The network manager
  will not report that it is disconnected, but ping don't come back for
  periods around 90 seconds when events occur. These events occur every
  few minutes.

  Originally reported that I had the same issue as #1176370, but was requested to file a new bug report. The following is what I had commented on that bug. I followed the recommendation to try the latest kernel image, but uninstalled the mainline kernel when it did not fix the issue
  --
  @penalvch: I've been having the same problem myself after a fresh install of Ubuntu 13.04. I tried the kernel at the link you provided. My uname now reports: Linux glaedr 3.11.0-031100rc1-generic #201307141935 SMP Sun Jul 14 23:36:57 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux.

  The issue still remains even with this kernel. I also noticed that I
  don't have to disconnect and reconnect the ethernet cable. If i just
  wait a minute, it will reconnect. Doing a ping, it looked like exactly
  90 seconds of downtime between connections. It does not show that the
  connection is lost, just loosing packets. Same with downloads.. it
  will continue after a while, but not for long. I have a Gateway (Acer)
  NV17 with the stock atl1c driver loaded. Please let me know if there
  is any other information I can provide. For now, wifi works fine, but
  I need my ethernet connection for bonding my VMs to a development
  lan...

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  leonexis   3459 F.... pulseaudio
   /dev/snd/controlC0:  leonexis   3459 F.... pulseaudio
  Date: Wed Jul 24 11:28:05 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-07-19 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Gateway NV75S
  MarkForUpload: True
  ProcEnviron:
   TERM=screen
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=d7fa6028-da2f-4e53-8f34-c472edddc141 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: Gateway
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV70-SB
  dmi.board.vendor: Gateway
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: V2.04
  dmi.modalias: dmi:bvnGateway:bvrV2.04:bd02/13/2012:svnGateway:pnNV75S:pvrV2.04:rvnGateway:rnSJV70-SB:rvrBaseBoardVersion:cvnGateway:ct10:cvrV2.04:
  dmi.product.name: NV75S
  dmi.product.version: V2.04
  dmi.sys.vendor: Gateway

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