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Message #02042
[Bug 1205843] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1205843
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: raring
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https://bugs.launchpad.net/bugs/1205843
Title:
e1000e ethernet not working on raring 13.04 (nor in precise 12.04)
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After an upgrade in precise, the ethernet connection started failing.
My desktop is a Dell Inspiron 530s with e1000e 82562V-2 Ethernet
interface.
The problem is that it seems to connect and receive the dhcp but the
ethernet fails all the time.
Syslog:
Jul 28 13:33:16 oro-1 kernel: [ 2031.340121] e1000e: eth0 NIC Link is Down
Jul 28 13:33:17 oro-1 NetworkManager[869]: <info> (eth0): carrier now ON (device state 100)
Jul 28 13:33:17 oro-1 kernel: [ 2032.996765] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Jul 28 13:33:17 oro-1 kernel: [ 2032.996772] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
Jul 28 13:33:18 oro-1 kernel: [ 2033.968121] e1000e: eth0 NIC Link is Down
Jul 28 13:33:18 oro-1 NetworkManager[869]: <info> (eth0): carrier now OFF (device state 100, deferring action for 4 seconds)
Jul 28 13:33:20 oro-1 NetworkManager[869]: <info> (eth0): carrier now ON (device state 100)
Jul 28 13:33:20 oro-1 kernel: [ 2035.820755] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Jul 28 13:33:20 oro-1 kernel: [ 2035.820763] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
Jul 28 13:33:22 oro-1 NetworkManager[869]: <info> (eth0): carrier now OFF (device state 100, deferring action for 4 seconds)
Jul 28 13:33:22 oro-1 kernel: [ 2037.592124] e1000e: eth0 NIC Link is Down
Jul 28 13:33:24 oro-1 NetworkManager[869]: <info> (eth0): carrier now ON (device state 100)
Jul 28 13:33:24 oro-1 kernel: [ 2039.288783] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Jul 28 13:33:24 oro-1 kernel: [ 2039.288790] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
Jul 28 13:33:25 oro-1 NetworkManager[869]: <info> (eth0): carrier now OFF (device state 100, deferring action for 4 seconds)
Jul 28 13:33:25 oro-1 kernel: [ 2040.504122] e1000e: eth0 NIC Link is Down
Jul 28 13:33:27 oro-1 NetworkManager[869]: <info> (eth0): carrier now ON (device state 100)
Jul 28 13:33:27 oro-1 kernel: [ 2042.196762] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Jul 28 13:33:27 oro-1 kernel: [ 2042.196770] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
Jul 28 13:33:27 oro-1 kernel: [ 2042.704125] e1000e: eth0 NIC Link is Down
Jul 28 13:33:28 oro-1 NetworkManager[869]: <info> (eth0): carrier now OFF (device state 100, deferring action for 4 seconds)
Jul 28 13:33:29 oro-1 NetworkManager[869]: <info> (eth0): carrier now ON (device state 100)
Jul 28 13:33:29 oro-1 kernel: [ 2044.344766] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
Jul 28 13:33:29 oro-1 kernel: [ 2044.344774] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
dmesg:
[ 2013.376189] e1000e: eth0 NIC Link is Down
[ 2014.968757] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2014.968765] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2018.504123] e1000e: eth0 NIC Link is Down
[ 2020.124759] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2020.124767] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2022.188128] e1000e: eth0 NIC Link is Down
[ 2023.796761] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2023.796769] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2023.840120] e1000e: eth0 NIC Link is Down
[ 2025.468762] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2025.468770] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2026.860120] e1000e: eth0 NIC Link is Down
[ 2028.512768] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2028.512775] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2031.340121] e1000e: eth0 NIC Link is Down
[ 2032.996765] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 2032.996772] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
[ 2033.968121] e1000e: eth0 NIC Link is Down
lshw
*-network
description: Ethernet interface
product: 82562V-2 10/100 Network Connection
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eth0
version: 02
serial: 00:1d:09:81:db:c4
capacity: 100Mbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k firmware=1.1-2 ip=10.0.0.2 latency=0 link=no multicast=yes port=twisted pair
resources: irq:41 memory:fdfc0000-fdfdffff memory:fdfff000-fdffffff ioport:ff00(size=32)
I tried with kernels:
3.10.3-031003-generic
3.8.0-19-generic
3.8.0-21-generic (from https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1152194 -- http://people.canonical.com/~henrix/e1000e-pm-bug/)
None of them worked.
Also I tried with the driver from http://sourceforge.net/projects/e1000/files/e1000e%20stable/2.4.14/ and neither it worked.
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=15817
Attachments included.
Please, could you help me?
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References