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[Bug 884210] Re: PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog

 

Similar problem with Logitech C270 Webcam in Ubuntu 13.04 _Raring
Ringtail_ – Release amd64 (20130424): cannot set freq 48000 to ep 0×86.
This release comes with kernel 3.8.0-19.

I’ve tested newer kernels:
v3.9.11-saucy/ – BUGGY
v3.10-rc1-saucy/ – Won’t boot
v3.10-rc2-saucy/ – Won’t boot
v3.10-rc3-saucy/ – Partial fixed. The message doesn’t seem to appear anymore, in Unity I see that the microphone receives sound, but arecord can’t record it. [1]
v3.10-rc4-saucy/ – haven’t tested it
v3.10-rc5-saucy/ – seems to work [2]
v3.11-rc2-saucy/ – seems ok too. ( http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc2-saucy/ )

[1] Linux a 3.10.0-031000rc3-generic #201305261935 SMP Sun May 26 23:35:53 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
[ 41.198496] usb 2-2: new high-speed USB device number 3 using ehci-pci
[ 41.546591] usb 2-2: New USB device found, idVendor=046d, idProduct=0825
[ 41.546595] usb 2-2: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[ 41.546597] usb 2-2: SerialNumber: A49568E0
[ 41.546879] uvcvideo: Found UVC 1.00 device (046d:0825)
[ 41.643274] input: UVC Camera (046d:0825) as /devices/pci0000:00/0000:00:13.2/usb2/2-2/2-2:1.0/input/input14
[ 41.672696] usb_audio: Warning! Unlikely big volume range (=6144), cval->res is probably wrong.
[ 41.672698] usb_audio: [5] FU [Mic Capture Volume] ch = 1, val = 1536/7680/1[ 57.272287] usb 2-2: USB disconnect, device number 3

[2] Linux a 3.10.0-031000rc5-generic #201306082135 SMP Sun Jun 9 01:36:22 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
[ 907.201457] usb 2-2: new high-speed USB device number 5 using ehci-pci
[ 907.549600] usb 2-2: New USB device found, idVendor=046d, idProduct=0825
[ 907.549611] usb 2-2: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[ 907.549618] usb 2-2: SerialNumber: A49568E0
[ 907.550048] uvcvideo: Found UVC 1.00 device (046d:0825)
[ 907.646607] input: UVC Camera (046d:0825) as /devices/pci0000:00/0000:00:13.2/usb2/2-2/2-2:1.0/input/input16
[ 907.676560] set resolution quirk: cval->res = 384

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https://bugs.launchpad.net/bugs/884210

Title:
  PCI/internal sound not working randomly, random hangs: "cannot set
  freq 16000 to ep 0x86" shown in syslog

Status in “linux” package in Ubuntu:
  Confirmed
Status in “linux” package in Fedora:
  Unknown

Bug description:
  The sound works fines most of the fines, however on random boots, no
  sound is produced and after logging in the sound preferences does not
  show any device input/output device.

  When this happens the dmesg output is flooded with:
  2:3:1: cannot set freq 16000 to ep 0x86

  I have plugged at Logitech, Inc. QuickCam E 3500, so it might be related to:
  Logitech, Inc. QuickCam E 3500

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: alsa-base 1.0.24+dfsg-0ubuntu2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  janito     2970 F.... pulseaudio
   /dev/snd/pcmC2D0c:   janito     2970 F...m pulseaudio
   /dev/snd/controlC0:  janito     2970 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 54'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,1458a132,00100004'
     Controls      : 40
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 17'
     Mixer name	: 'Nvidia GPU 12 HDMI/DP'
     Components	: 'HDA:10de0012,10de0101,00100100'
     Controls      : 16
     Simple ctrls  : 4
  Card2.Amixer.info:
   Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1a.7-2, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:09a4'
     Controls      : 2
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 1 [0%] [23.00dB] [on]
  Date: Mon Oct 31 12:47:13 2011
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt:pt_BR:en
   PATH=(custom, user)
   LANG=pt_PT.UTF-8
   SHELL=/bin/bash
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
  PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding.
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: Upgraded to oneiric on 2011-09-26 (34 days ago)
  dmi.bios.date: 08/04/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: Fh3
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFh3:bd08/04/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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