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[Bug 884210] Re: PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog

 

João Pinto, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-fh

** Tags added: needs-upstream-testing

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https://bugs.launchpad.net/bugs/884210

Title:
  PCI/internal sound not working randomly, random hangs: "cannot set
  freq 16000 to ep 0x86" shown in syslog

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” package in Fedora:
  Unknown

Bug description:
  The sound works fines most of the fines, however on random boots, no
  sound is produced and after logging in the sound preferences does not
  show any device input/output device.

  When this happens the dmesg output is flooded with:
  2:3:1: cannot set freq 16000 to ep 0x86

  I have plugged at Logitech, Inc. QuickCam E 3500, so it might be related to:
  Logitech, Inc. QuickCam E 3500

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: alsa-base 1.0.24+dfsg-0ubuntu2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  janito     2970 F.... pulseaudio
   /dev/snd/pcmC2D0c:   janito     2970 F...m pulseaudio
   /dev/snd/controlC0:  janito     2970 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 54'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,1458a132,00100004'
     Controls      : 40
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 17'
     Mixer name	: 'Nvidia GPU 12 HDMI/DP'
     Components	: 'HDA:10de0012,10de0101,00100100'
     Controls      : 16
     Simple ctrls  : 4
  Card2.Amixer.info:
   Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1a.7-2, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:09a4'
     Controls      : 2
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 1 [0%] [23.00dB] [on]
  Date: Mon Oct 31 12:47:13 2011
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt:pt_BR:en
   PATH=(custom, user)
   LANG=pt_PT.UTF-8
   SHELL=/bin/bash
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
  PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding.
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: Upgraded to oneiric on 2011-09-26 (34 days ago)
  dmi.bios.date: 08/04/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: Fh3
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFh3:bd08/04/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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