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Message #02126
[Bug 1184650] Re: System boots into a black screen in EFI mode, but desktop loads normally in legacy mode
apport information
** Tags added: apport-collected
** Description changed:
I have a new pc portable acer v3-771g with Win 8 in EFI mode. I have
tried Ubuntu 12.04.2 and 13.04. If I don't use the nomodeset code in
EFI mode, the system boots into a black screen and to tty1 only (no
desktop) with nomodeset.
However, when I change the BIOS to boot in the legacy mode , Raring
boots to the desktop with the nomodeset parameter but not 12.04.2. I
have tried also Fedora 18 and Opensuse 12.3 and the problem is the same
except that Opensuse boots in EFI mode with the nomodeset parameter. So
I use just Win 8 and Opensuse 12.3 now in EFI mode , but I like very
will Ubuntu. How can you help me to install it in the EFI mode??
Motherboard:
CPU Type Mobile DualCore Intel Core i5-3230M, 2700 MHz (27 x 100)
Motherboard Name Acer Aspire V3-771
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
System Memory 3914 MB (DDR3-1600 DDR3 SDRAM)
DIMM1: SK Hynix HMT451S6MFR8C-PB 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
BIOS Type Unknown
DMI:
DMI BIOS Vendor
DMI BIOS Version
DMI System Manufacturer Acer
DMI System Product Aspire V3-771
DMI System Version V2.13
DMI System Serial Number NXM6PEF006249021A07200
DMI System UUID 000A3BAF-45CC5C81-33D37054-D24B63F2
DMI Motherboard Manufacturer Acer
DMI Motherboard Product VA70_HC
DMI Motherboard Version Type2 - Board Version
DMI Motherboard Serial Number NBM6P1100124705D5D7200
DMI Chassis Manufacturer Chassis Manufacturer
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 4 / 3
+ ---
+ ApportVersion: 2.9.2-0ubuntu8.1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: sasdsky 1701 F.... pulseaudio
+ DistroRelease: Ubuntu 13.04
+ HibernationDevice: RESUME=UUID=ed003934-173d-4035-8930-e8009a1f6fc8
+ InstallationDate: Installed on 2013-06-03 (55 days ago)
+ InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
+ MachineType: Acer Aspire V3-771
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=755018a9-6de4-46fa-aa8c-c0004515c089 ro nomodeset locale=zh_CN quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
+ RelatedPackageVersions:
+ linux-restricted-modules-3.8.0-26-generic N/A
+ linux-backports-modules-3.8.0-26-generic N/A
+ linux-firmware 1.106
+ Tags: raring
+ Uname: Linux 3.8.0-26-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ WifiSyslog:
+
+ dmi.bios.date: 11/13/2012
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.13
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: VA70_HC
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/13/2012:svnAcer:pnAspireV3-771:pvrV2.13:rvnAcer:rnVA70_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire V3-771
+ dmi.product.version: V2.13
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1184650/+attachment/3752405/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1184650
Title:
System boots into a black screen in EFI mode, but desktop loads
normally in legacy mode
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have a new pc portable acer v3-771g with Win 8 in EFI mode. I have
tried Ubuntu 12.04.2 and 13.04. If I don't use the nomodeset code in
EFI mode, the system boots into a black screen and to tty1 only (no
desktop) with nomodeset.
However, when I change the BIOS to boot in the legacy mode , Raring
boots to the desktop with the nomodeset parameter but not 12.04.2. I
have tried also Fedora 18 and Opensuse 12.3 and the problem is the
same except that Opensuse boots in EFI mode with the nomodeset
parameter. So I use just Win 8 and Opensuse 12.3 now in EFI mode , but
I like very will Ubuntu. How can you help me to install it in the EFI
mode??
Motherboard:
CPU Type Mobile DualCore Intel Core i5-3230M, 2700 MHz (27 x 100)
Motherboard Name Acer Aspire V3-771
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
System Memory 3914 MB (DDR3-1600 DDR3 SDRAM)
DIMM1: SK Hynix HMT451S6MFR8C-PB 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
BIOS Type Unknown
DMI:
DMI BIOS Vendor
DMI BIOS Version
DMI System Manufacturer Acer
DMI System Product Aspire V3-771
DMI System Version V2.13
DMI System Serial Number NXM6PEF006249021A07200
DMI System UUID 000A3BAF-45CC5C81-33D37054-D24B63F2
DMI Motherboard Manufacturer Acer
DMI Motherboard Product VA70_HC
DMI Motherboard Version Type2 - Board Version
DMI Motherboard Serial Number NBM6P1100124705D5D7200
DMI Chassis Manufacturer Chassis Manufacturer
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 4 / 3
---
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sasdsky 1701 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=ed003934-173d-4035-8930-e8009a1f6fc8
InstallationDate: Installed on 2013-06-03 (55 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-771
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=755018a9-6de4-46fa-aa8c-c0004515c089 ro nomodeset locale=zh_CN quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:
dmi.bios.date: 11/13/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA70_HC
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/13/2012:svnAcer:pnAspireV3-771:pvrV2.13:rvnAcer:rnVA70_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V3-771
dmi.product.version: V2.13
dmi.sys.vendor: Acer
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