← Back to team overview

kernel-packages team mailing list archive

[Bug 1184650] Re: System boots into a black screen in EFI mode, but desktop loads normally in legacy mode

 

** Tags removed: needs-kernel-logs

** Description changed:

  I have a new pc portable acer v3-771g with Win 8 in EFI mode. I have
  tried Ubuntu 12.04.2 and 13.04.  If I don't use the nomodeset code in
  EFI mode, the system boots into a black screen and to tty1 only (no
  desktop) with nomodeset.
  
- However, when I change the BIOS to boot in the legacy mode , Raring
- boots to the desktop with the nomodeset parameter but not 12.04.2.  I
- have tried also Fedora 18 and Opensuse 12.3 and the problem is the same
- except that Opensuse boots in EFI mode with the nomodeset parameter. So
- I use just Win 8 and Opensuse 12.3 now in EFI mode , but I like very
- will Ubuntu. How can you help me to install it in the EFI mode??
+ I have tried also Fedora 18 and Opensuse 12.3 and the problem is the
+ same except that Opensuse boots in EFI mode with the nomodeset
+ parameter.
  
+ WORKAROUND: In Raring, change the BIOS to boot in Legacy mode.
  
- Motherboard:
-       CPU Type                                          Mobile DualCore Intel Core i5-3230M, 2700 MHz (27 x 100)
-       Motherboard Name                                  Acer Aspire V3-771
-       Motherboard Chipset                               Intel Panther Point HM77, Intel Ivy Bridge
-       System Memory                                     3914 MB  (DDR3-1600 DDR3 SDRAM)
-       DIMM1: SK Hynix HMT451S6MFR8C-PB                  4 GB DDR3-1600 DDR3 SDRAM  (11-11-11-28 @ 800 MHz)  (10-10-10-27 @ 761 MHz)  (9-9-9-24 @ 685 MHz)  (8-8-8-22 @ 609 MHz)  (7-7-7-19 @ 533 MHz)  (6-6-6-16 @ 457 MHz)  (5-5-5-14 @ 380 MHz)
-       BIOS Type                                         Unknown
- 
- 
-     DMI:
-       DMI BIOS Vendor
-       DMI BIOS Version
-       DMI System Manufacturer                           Acer
-       DMI System Product                                Aspire V3-771
-       DMI System Version                                V2.13
-       DMI System Serial Number                          NXM6PEF006249021A07200
-       DMI System UUID                                   000A3BAF-45CC5C81-33D37054-D24B63F2
-       DMI Motherboard Manufacturer                      Acer
-       DMI Motherboard Product                           VA70_HC
-       DMI Motherboard Version                           Type2 - Board Version
-       DMI Motherboard Serial Number                     NBM6P1100124705D5D7200
-       DMI Chassis Manufacturer                          Chassis Manufacturer
-       DMI Chassis Version                               Chassis Version
-       DMI Chassis Serial Number                         Chassis Serial Number
-       DMI Chassis Asset Tag
-       DMI Chassis Type                                  Notebook
-       DMI Total / Free Memory Sockets                   4 / 3
- --- 
+ ---
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  sasdsky    1701 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  sasdsky    1701 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=ed003934-173d-4035-8930-e8009a1f6fc8
  InstallationDate: Installed on 2013-06-03 (55 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-771
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=755018a9-6de4-46fa-aa8c-c0004515c089 ro nomodeset locale=zh_CN quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-26-generic N/A
-  linux-backports-modules-3.8.0-26-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-26-generic N/A
+  linux-backports-modules-3.8.0-26-generic  N/A
+  linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:
-  
+ 
  dmi.bios.date: 11/13/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA70_HC
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/13/2012:svnAcer:pnAspireV3-771:pvrV2.13:rvnAcer:rnVA70_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-771
  dmi.product.version: V2.13
  dmi.sys.vendor: Acer

** Summary changed:

- System boots into a black screen in EFI mode, but desktop loads normally in legacy mode
+ [Acer Aspire v3-771g] System boots into a black screen in EFI mode, but desktop loads normally in legacy mode

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.10-rc3

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1184650

Title:
  [Acer Aspire v3-771g] System boots into a black screen in EFI mode,
  but desktop loads normally in legacy mode

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have a new pc portable acer v3-771g with Win 8 in EFI mode. I have
  tried Ubuntu 12.04.2 and 13.04.  If I don't use the nomodeset code in
  EFI mode, the system boots into a black screen and to tty1 only (no
  desktop) with nomodeset.

  I have tried also Fedora 18 and Opensuse 12.3 and the problem is the
  same except that Opensuse boots in EFI mode with the nomodeset
  parameter.

  WORKAROUND: In Raring, change the BIOS to boot in Legacy mode.

  ---
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sasdsky    1701 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=ed003934-173d-4035-8930-e8009a1f6fc8
  InstallationDate: Installed on 2013-06-03 (55 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-771
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=755018a9-6de4-46fa-aa8c-c0004515c089 ro nomodeset locale=zh_CN quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:

  dmi.bios.date: 11/13/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA70_HC
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/13/2012:svnAcer:pnAspireV3-771:pvrV2.13:rvnAcer:rnVA70_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-771
  dmi.product.version: V2.13
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184650/+subscriptions