← Back to team overview

kernel-packages team mailing list archive

[Bug 1170802] Re: 064e:d101 Webcam is not working

 

Christos Papastathis, as per http://us.acer.com/ac/en/US/content/drivers
an update is available for your BIOS (3310). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Summary changed:

- my webcam is not working
+ 064e:d101 Webcam is not working

** Tags added: bios-outdated-3310 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1170802

Title:
  064e:d101 Webcam is not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  i have an acer aspire one netbook which has been working perfectly
  with ubuntu. this model has a built-in webcam which was also working
  without any problems. during the last weeks I noticed that the webcam
  stopped working in all apps (from cheese to skype) and the response I
  had form thw lsusb command was the following:

  
  Bus 001 Device 018: ID 064e:d101 Suyin Corp. Acer CrystalEye Webcam
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  
  how can I fix it?
  --- 
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      1689 F.... pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=83c51e58-281b-491f-9b7c-fcf99e5b8d9f
  InstallationDate: Installed on 2011-10-24 (544 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer AOA150
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-generic root=UUID=38f16913-1286-4128-b8a0-a8247acccce9 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-27.46-generic 3.5.7.7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-27-generic N/A
   linux-backports-modules-3.5.0-27-generic  N/A
   linux-firmware                            1.95
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-27-generic i686
  UpgradeStatus: Upgraded to quantal on 2012-10-27 (175 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  WifiSyslog:
   Apr 20 23:05:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
   Apr 20 23:15:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
   Apr 20 23:25:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
  dmi.bios.date: 05/09/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v0.3114
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrv0.3114:bd05/09/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: AOA150
  dmi.product.version: 1
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1170802/+subscriptions