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[Bug 1170799] Re: BUG: soft lockup - CPU #3 stuck for 23s during halt

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 30 Jul 2013 11:25:37 -0000
Reply-to: Bug 1170799 <1170799@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Marco Trevisan, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- The PC doesn't turn off, while on the console are shown (repeated)
- errors such the one on summary.
+ The Samsung NP530U3C-A08IT doesn't turn off, while on the console are
+ shown (repeated) errors such the one on summary.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.29
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  francy     1751 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  francy     1751 F.... pulseaudio
  Date: Fri Apr 19 20:58:04 2013
  HibernationDevice: RESUME=UUID=842a2d0c-45aa-4120-a5fe-4ca3c0293575
  InstallationDate: Installed on 2013-04-19 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130419)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=it_IT.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=it_IT.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic.efi.signed root=UUID=3644122a-47c6-4d5d-b4f3-60ed1238ed07 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-19-generic N/A
-  linux-backports-modules-3.8.0-19-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-19-generic N/A
+  linux-backports-modules-3.8.0-19-generic  N/A
+  linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P05ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP530U3C-A08IT
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A08IT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

-- 
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https://bugs.launchpad.net/bugs/1170799

Title:
  BUG: soft lockup - CPU #3 stuck for 23s during halt

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The Samsung NP530U3C-A08IT doesn't turn off, while on the console are
  shown (repeated) errors such the one on summary.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.29
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  francy     1751 F.... pulseaudio
  Date: Fri Apr 19 20:58:04 2013
  HibernationDevice: RESUME=UUID=842a2d0c-45aa-4120-a5fe-4ca3c0293575
  InstallationDate: Installed on 2013-04-19 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130419)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic.efi.signed root=UUID=3644122a-47c6-4d5d-b4f3-60ed1238ed07 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P05ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP530U3C-A08IT
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A08IT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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