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[Bug 1173741] Re: Touchpad stops responding after a while

 

Petteri P, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5144736#N903
an update is available for your BIOS (F.0F). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-computer-model
** Tags added: bios-outdated-f.0f

** Summary changed:

- Touchpad stops responding after a while
+ [HP Envy 14-2090eo] Touchpad stops responding after a while

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https://bugs.launchpad.net/bugs/1173741

Title:
  [HP Envy 14-2090eo] Touchpad stops responding after a while

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad stops working shortly after logging in. This happens e.g when
  I start Firefox and type something for example in the search box and
  hit enter. When on the search results page the touchpad is not
  responding anymore.

  If I plug in an external USB mouse I can continue working although
  touchpad is not functioning.

  In my startup application I have the following line:
  syndaemon -i 1 -d

  If I disable this then the problem disapppears (I am almost sure). But
  it gets really tough to type if the touchpad is active as the pointer
  jumps all over.

  petteri@ENVY14:~$ uname -a
  Linux ENVY14 3.2.0-40-generic #64-Ubuntu SMP Mon Mar 25 21:22:10 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  petteri@ENVY14:~$ cat /proc/version_signature
  Ubuntu 3.2.0-40.64-generic 3.2.40

  The following produced an error, but log is however attached.
  petteri@ENVY14:~$ sudo lspci -vnvn > lspci-vnvn.log
  pcilib: sysfs_read_vpd: read failed: Connection timed out

  I have available the Xorg log file and evtest files as described in
  https://wiki.ubuntu.com/DebuggingTouchpadDetection if needed.

  My first bug report, please let me know if something obvious is missing.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.2
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  petteri    1869 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc9700000 irq 55'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d7605,103c3385,00100105 HDA:80862805,80860101,00100000'
     Controls      : 28
     Simple ctrls  : 11
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=ae9f11c3-9db5-4071-a166-6af2b3c75818
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Hewlett-Packard HP ENVY14 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-40-generic root=UUID=ffa53100-3c0a-4af7-8e04-fb41c1897373 ro quiet splash acpi_backlight=vendor acpi_osi=Linux vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-40.64-generic 3.2.40
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-40-generic N/A
   linux-backports-modules-3.2.0-40-generic  N/A
   linux-firmware                            1.79.4
  StagingDrivers: mei
  Tags:  precise running-unity staging
  Uname: Linux 3.2.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.0A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3385
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 93.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0A:bd12/21/2011:svnHewlett-Packard:pnHPENVY14NotebookPC:pvr05A7200000200000000000000:rvnHewlett-Packard:rn3385:rvrKBCVersion93.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY14 Notebook PC
  dmi.product.version: 05A7200000200000000000000
  dmi.sys.vendor: Hewlett-Packard

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