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Message #03127
[Bug 1206323] Re: [Toshiba satelitte C855D-S5320] suspend/resume failure
jd, as per
http://support.toshiba.com/support/driversResults?freeText=3478326 an
update is available for your BIOS (6.20). If you update to this, does it
change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Summary changed:
- [TOSHIBA Satellite C855D] suspend/resume failure
+ [Toshiba satelitte C855D-S5320] suspend/resume failure
** Summary changed:
- [Toshiba satelitte C855D-S5320] suspend/resume failure
+ [Toshiba Satellite C855D-S5320] suspend/resume failure
** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-6.20
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https://bugs.launchpad.net/bugs/1206323
Title:
[Toshiba Satellite C855D-S5320] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
booted up computer and ran software updater and crash occured
ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-5-generic 3.10.0-5.15
ProcVersionSignature: Ubuntu 3.10.0-5.15-generic 3.10.2
Uname: Linux 3.10.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.11-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jd 2381 F.... pulseaudio
/dev/snd/controlC0: jd 2381 F.... pulseaudio
Date: Mon Jul 29 21:31:57 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e6c6fe9c-a833-4296-a82f-8086707aadb9
InstallationDate: Installed on 2013-07-20 (9 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130624)
InterpreterPath: /usr/bin/python3.3
MachineType: TOSHIBA Satellite C855D
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB:
0 radeondrmfb
1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-5-generic root=UUID=2b708c8e-ea46-47a3-9091-d0af01eefcf3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.10.0-5-generic N/A
linux-backports-modules-3.10.0-5-generic N/A
linux-firmware 1.112
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
StagingDrivers: rts5139
Title: [TOSHIBA Satellite C855D] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 08/21/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.00
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.00:bd08/21/2012:svnTOSHIBA:pnSatelliteC855D:pvrPSCBQU-00E007:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C855D
dmi.product.version: PSCBQU-00E007
dmi.sys.vendor: TOSHIBA
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References