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Message #03197
[Bug 1159358] Re: USB Printer & HDD external can't wake up after a moment of time
chris, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc3
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Description changed:
While working a moment on LibreOffice Calc found that facts:
- - LO hangs for a while after execute "save". And I found that my USB expansion HDD was not working. (file that I used to work & execute "save" located on the expansion HDD). Take a long time for the HDD to wake up again.
+ - LO hangs for a while after execute "save". And I found that my 0bc2:2300 Seagate USB HDD was not working. (file that I used to work & execute "save" located on the USB HDD). Take a long time for the HDD to wake up again.
- Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.
HP Pavillion dm3-1109TU
- Genuine Intel® CPU U4100 @ 1.30GHz × 2
- Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)
-
- Description: Ubuntu 12.04.2 LTS (full system update today)
- Installed via Wubi, together with Win7 Home Premium 32 bit
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
Uname: Linux 3.2.0-39-generic-pae i686
.tmp.unity.support.test.0:
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
CompositorRunning: compiz
Date: Sun Mar 24 15:55:26 2013
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:3649]
Subsystem: Hewlett-Packard Company Device [103c:3649]
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
MarkForUpload: True
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.utf8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2010
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: F.19
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3649
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 41.3D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dm3 Notebook PC
dmi.product.version: 0487110000241F10110120000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.12-0ubuntu1
version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3
** Summary changed:
- USB Printer & HDD external can't wake up after a moment of time
+ [HP Pavillion dm3-1109TU] USB Printer & HDD external can't wake up after a moment of time
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1159358
Title:
[HP Pavillion dm3-1109TU] USB Printer & HDD external can't wake up
after a moment of time
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
While working a moment on LibreOffice Calc found that facts:
- LO hangs for a while after execute "save". And I found that my 0bc2:2300 Seagate USB HDD was not working. (file that I used to work & execute "save" located on the USB HDD). Take a long time for the HDD to wake up again.
- Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.
HP Pavillion dm3-1109TU
Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
Uname: Linux 3.2.0-39-generic-pae i686
.tmp.unity.support.test.0:
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
CompositorRunning: compiz
Date: Sun Mar 24 15:55:26 2013
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:3649]
Subsystem: Hewlett-Packard Company Device [103c:3649]
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
MarkForUpload: True
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.utf8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2010
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: F.19
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3649
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 41.3D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dm3 Notebook PC
dmi.product.version: 0487110000241F10110120000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.12-0ubuntu1
version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3
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