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[Bug 1159358] Re: USB Printer & HDD external can't wake up after a moment of time

 

chris, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

  While working a moment on LibreOffice Calc found that facts:
- - LO hangs for a while after execute "save". And I found that my USB expansion HDD was not working. (file that I used to work & execute "save" located on the expansion HDD). Take a long time for the HDD to wake up again.
+ - LO hangs for a while after execute "save". And I found that my 0bc2:2300 Seagate USB HDD was not working. (file that I used to work & execute "save" located on the USB HDD). Take a long time for the HDD to wake up again.
  - Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.
  
  HP Pavillion dm3-1109TU
- Genuine Intel® CPU U4100 @ 1.30GHz × 2
- Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
  Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)
- 
- Description:	Ubuntu 12.04.2 LTS (full system update today)
- Installed via Wubi, together with Win7 Home Premium 32 bit
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
  Uname: Linux 3.2.0-39-generic-pae i686
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
  CompositorRunning: compiz
  Date: Sun Mar 24 15:55:26 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3649]
     Subsystem: Hewlett-Packard Company Device [103c:3649]
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2010
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3649
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.3D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dm3 Notebook PC
  dmi.product.version: 0487110000241F10110120000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3

** Summary changed:

- USB Printer & HDD external can't wake up after a moment of time
+ [HP Pavillion dm3-1109TU] USB Printer & HDD external can't wake up after a moment of time

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1159358

Title:
  [HP Pavillion dm3-1109TU] USB Printer & HDD external can't wake up
  after a moment of time

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  While working a moment on LibreOffice Calc found that facts:
  - LO hangs for a while after execute "save". And I found that my 0bc2:2300 Seagate USB HDD was not working. (file that I used to work & execute "save" located on the USB HDD). Take a long time for the HDD to wake up again.
  - Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.

  HP Pavillion dm3-1109TU
  Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
  Uname: Linux 3.2.0-39-generic-pae i686
  .tmp.unity.support.test.0:

  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
  CompositorRunning: compiz
  Date: Sun Mar 24 15:55:26 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3649]
     Subsystem: Hewlett-Packard Company Device [103c:3649]
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2010
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3649
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.3D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dm3 Notebook PC
  dmi.product.version: 0487110000241F10110120000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3

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