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Message #03198
[Bug 1161699] Re: [Samsung Series 9 NP900X4C-A04US] lm-sensors does not detect fan sensors, provided by i2c_i801
Ivan Danov, because Samsung does not easily reveal what the latest BIOS is for a given model, could you please download the latest firmware as per https://www.samsung.com/us/support/owners/product/NP900X4C-A04US, and advise if a BIOS update is available? If so, when you update to this, does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Summary changed:
- lm-sensors does not detect fan sensors, provided by i2c_i801
+ [Samsung Series 9 NP900X4C-A04US] lm-sensors does not detect fan sensors, provided by i2c_i801
** Tags removed: needs-full-computer-model
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https://bugs.launchpad.net/bugs/1161699
Title:
[Samsung Series 9 NP900X4C-A04US] lm-sensors does not detect fan
sensors, provided by i2c_i801
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
lm-sensors cannot detect my fan sensors, so my fan is not working at
all and that makes my laptop have very high temperatures, which is
very bad for it. I have tried several times to run sensors-detect, but
only coretemp is detected, although for Ivy Bridge (Panther Point
chipset), there should be more sensors provided by i2c_i801.
While looking for a solution, I have found an ongoing discussion on
http://forums.gentoo.org/viewtopic-t-946718-start-0.html, where they
have concluded that this is probably a kernel bug.
I have created a bug report couple of days ago for lm-sensors, but
they have it was marked as invalid. I create another one, since it is
definitely a bug, a very problematic one, since my laptop has crashed
already couple of times due to overheating.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-26-generic 3.5.0-26.42
ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
Uname: Linux 3.5.0-26-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ivan 2424 F.... pulseaudio
Date: Fri Mar 29 02:53:26 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=4def1db0-01fa-4505-8eb6-97442bc58e4a
InstallationDate: Installed on 2013-02-28 (28 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=4936fe74-689d-4768-951a-d793b24ad3cc ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/ivan not ours.
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.5.0-26-generic N/A
linux-backports-modules-3.5.0-26-generic N/A
linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P04AAC
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP04AAC:bd08/08/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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