← Back to team overview

kernel-packages team mailing list archive

[Bug 1153799] Re: Webcam stopped to work after installing updates on clean Ubuntu 12.10 install

 

Andriy Yaroshchuk, as per http://us.acer.com/ac/en/US/content/drivers an
update is available for your BIOS (1.22). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-1.22 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1153799

Title:
  Webcam stopped to work after installing updates on clean Ubuntu 12.10
  install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  So I tried to reproduce the issue and I am now sure that installing all updates on the fresh 12.10 install brings a black picture to the webcam on my Acer Laptop.
  I tried Cheese and Skype on the fresh install of Ubuntu 12.10 without updates - everything works just fine.
  After I have installed all of the 270+ updates my webcam just gives me a black picture in both Cheese and Skype and the LED is flashing just as usually.
  So updates seem to affect the functionality of my webcam.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-25-generic 3.5.0-25.39
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  captainlinux  15386 F.... pulseaudio
   /dev/snd/pcmC0D0p:   captainlinux  15386 F...m pulseaudio
  CRDA:
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Mon Mar 11 22:44:25 2013
  HibernationDevice: RESUME=UUID=4bda47e4-4e00-4216-a861-32bfa432f9f9
  InstallationDate: Installed on 2013-03-06 (5 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Acer Aspire V5-571G
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=b57740f4-36d9-42a7-a200-8e0f2960140e ro quiet splash acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-25-generic N/A
   linux-backports-modules-3.5.0-25-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-571G
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-571G:pvrV1.12:rvnAcer:rnAspireV5-571G:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-571G
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1153799/+subscriptions