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Message #03473
[Bug 894515] Re: Samsung NP700Z5A elantech touchpad not fully recognised
Nick Campbell, could you please provide the full computer model as noted
on the sticker (ex. Samsung Series 7 NP700Z5A-S09US)?
** Tags added: needs-full-computer-model needs-upstream-testing
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/894515
Title:
Samsung NP700Z5A elantech touchpad not fully recognised
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have a Samsung NP700Z5A with an elantech touchpad. I've recently installed Oneiric Ocelot. The touchpad is recognised as an Elantech PS/2 mouse however it does not seem to fully integrate with synaptics - there is no touchpad setting in the mouse config and synclient reports no synaptics driver is loaded.
Following advice from bug #681904, I installed Seth's debug (v0.3) package and here is the output of dmesg afterwards:
...
[ 127.465736] SAF psmouse_extensions: max_proto = 16
[ 127.465745] SAF After lifebook: max_proto = 16
[ 127.548415] SAF After ThinkingMouse: max_proto = 16
[ 127.585135] SAF After synaptics: max_proto = 16
[ 127.614521] SAF After ALPS: max_proto = 16
[ 127.614527] SAF After HGPK: max_proto = 16
[ 127.680856] elantech: Elantech version query result 0x36, 0x1f, 0x06.
[ 127.720956] elantech: unrecognized firmware version 0x361f06
[ 127.720964] SAF After elantech: max_proto = 6
[ 128.224305] input: PS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input11
I suspect this is telling me that the touchpad is too new or recently
modified to have a driver in the kernel. According to this thread
(https://bbs.archlinux.org/viewtopic.php?id=129287) there is a patch
in 3.2 but I tried installing that from the mainline ppa and it froze
my touchpad altogether!
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269 Analog [ALC269 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nick 1616 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc0800000 irq 53'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,144dc0b3,00100202 HDA:80862805,80860101,00100000'
Controls : 18
Simple ctrls : 10
Date: Thu Nov 24 19:20:51 2011
HibernationDevice: RESUME=UUID=62edce4a-fdb0-4ccb-b6b7-03198ca3ee68
MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=d719cf52-b58c-45a8-b675-597013647723 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-12-generic N/A
linux-backports-modules-3.0.0-12-generic N/A
linux-firmware 1.60
SourcePackage: linux
StagingDrivers: brcmutil mei brcmsmac
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2011
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 06FD
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr06FD:bd10/20/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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