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[Bug 894515] Re: Samsung NP700Z5A elantech touchpad not fully recognised

 

Nick Campbell, could you please provide the full computer model as noted
on the sticker (ex. Samsung Series 7 NP700Z5A-S09US)?

** Tags added: needs-full-computer-model needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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Title:
  Samsung NP700Z5A elantech touchpad not fully recognised

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a Samsung NP700Z5A with an elantech touchpad. I've recently installed Oneiric Ocelot.  The touchpad is recognised as an Elantech PS/2 mouse however it does not seem to fully integrate with synaptics - there is no touchpad setting in the mouse config and synclient reports no synaptics driver is loaded.
  Following advice from bug #681904, I installed Seth's debug (v0.3) package and here is the output of dmesg afterwards:
  ...
  [  127.465736] SAF psmouse_extensions: max_proto = 16
  [  127.465745] SAF After lifebook: max_proto = 16
  [  127.548415] SAF After ThinkingMouse: max_proto = 16
  [  127.585135] SAF After synaptics: max_proto = 16
  [  127.614521] SAF After ALPS: max_proto = 16
  [  127.614527] SAF After HGPK: max_proto = 16
  [  127.680856] elantech: Elantech version query result 0x36, 0x1f, 0x06.
  [  127.720956] elantech: unrecognized firmware version 0x361f06
  [  127.720964] SAF After elantech: max_proto = 6
  [  128.224305] input: PS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input11

  I suspect this is telling me that the touchpad is too new or recently
  modified to have a driver in the kernel. According to this thread
  (https://bbs.archlinux.org/viewtopic.php?id=129287) there is a patch
  in 3.2 but I tried installing that from the mainline ppa and it froze
  my touchpad altogether!

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-12-generic 3.0.0-12.20
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nick       1616 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc0800000 irq 53'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,144dc0b3,00100202 HDA:80862805,80860101,00100000'
     Controls      : 18
     Simple ctrls  : 10
  Date: Thu Nov 24 19:20:51 2011
  HibernationDevice: RESUME=UUID=62edce4a-fdb0-4ccb-b6b7-03198ca3ee68
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=d719cf52-b58c-45a8-b675-597013647723 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  StagingDrivers: brcmutil mei brcmsmac
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/20/2011
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 06FD
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr06FD:bd10/20/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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