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[Bug 932734] Re: USB device not recognized.

 

Martin Shea, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/dimension-4550
an update is available for your BIOS (A08). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-a08 needs-upstream-testing regression-
potential

** Tags added: needs-lsusb-v

** Summary changed:

- USB device not recognized.
+ [Dell Dimension 4550] USB device not recognized.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/932734

Title:
  [Dell Dimension 4550] USB device not recognized.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Samsung Android Smartphone not recognized or mounted by Ubuntu when
  plugged in. Phone also does not recognize USB connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-15-generic 3.0.0-15.26
  ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
  Uname: Linux 3.0.0-15-generic i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marty     10237 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981A at irq 17'
     Mixer name	: 'Analog Devices AD1981A'
     Components	: 'AC97a:41445372'
     Controls      : 25
     Simple ctrls  : 17
  Date: Wed Feb 15 08:03:06 2012
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=977a869b-1330-4326-83e5-fabeffb04bcc
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Dell Computer Corporation Dimension 4550
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic root=UUID=12ed8830-70fd-4297-a02c-24d20c9b9f7b ro quiet splash vt.handoff=7
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-15-generic N/A
   linux-backports-modules-3.0.0-15-generic  N/A
   linux-firmware                            1.60
  RfKill:
   
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: Upgraded to oneiric on 2011-10-16 (121 days ago)
  WifiSyslog:
   Feb 15 08:03:48 marty-desktop kernel: [481263.712046] usb 4-2: new low speed USB device number 17 using uhci_hcd
   Feb 15 08:03:48 marty-desktop kernel: [481263.836037] usb 4-2: device descriptor read/64, error -71
   Feb 15 08:03:49 marty-desktop kernel: [481264.004408] hub 4-0:1.0: unable to enumerate USB device on port 2
  dmi.bios.date: 01/27/2003
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A05
  dmi.board.name: 0J0592
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd01/27/2003:svnDellComputerCorporation:pnDimension4550:pvr:rvnDellComputerCorp.:rn0J0592:rvr:cvnDellComputerCorporation:ct6:cvr:
  dmi.product.name: Dimension 4550
  dmi.sys.vendor: Dell Computer Corporation

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