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Message #03567
[Bug 1121350] Re: Wifi stopped working after upgrade.
Greg, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5045583&prodTypeId=321957&prodSeriesId=5045581&swLang=13&taskId=135&swEnvOID=4061#120
an update is available for your BIOS (F.42). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Wifi stopped working after upgrade.
+ 14e4:4727 Wifi stopped working after upgrade.
** Summary changed:
- 14e4:4727 Wifi stopped working after upgrade.
+ 14e4:4727 [HP ProBook 6360b] Wifi stopped working after upgrade.
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https://bugs.launchpad.net/bugs/1121350
Title:
14e4:4727 [HP ProBook 6360b] Wifi stopped working after upgrade.
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hi,
My wifi connection has been working flawlessly for 2 years running first ubuntu 11.04 and gradually upgrading to 12.04. A few minutes ago the connection to my router suddenly stopped working after a restart (it had been connected right up until the restart). The network icon on top shows that it is trying to connect and after a while it stops and tells me I am disconnected. All other devices (3) connected to the router continue to access as usual so I do not think it has anything to do with the router itself. Also I found out that I have no problem connecting to the hotspot of my cell phone.
Also I have reinstalled my laptop and during installation the wifi is
present as wlan0 but after upgrade its changed to eth1.
Any ideas on what the problem might be? Tips on how to debug it?
Thank you for your time and help.
lspci:
24:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller [14e4:4727] (rev 01)
syslog:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1121350/+attachment/3760739/+files/syslog
I solved this problem but this is not what I wanted.
Fail - I have reinstalled Ubuntu using the ISO (with selected 3rd party drivers) and during installation a wireless card is present as wlan0 but after upgrade its changed to eth1 and a network connection is lost.
Ok - I have reinstalled Ubuntu using the ISO and then upgraded using a
wired network instead of wireless, also the 3rd party drivers were not
selected. After the reboot, OS is able to connect to AP. At this
moment everything is working fine and a wireless card is present as
wlan0.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: greg 1686 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xd4720000 irq 48'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:111d7605,103c1620,00100105 HDA:11c11040,103c3066,00100200 HDA:80862805,80860101,00100000'
Controls : 34
Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=1020f888-9c50-4537-a968-6afa8a9bea15
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Hewlett-Packard HP ProBook 6360b
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IE:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-37-generic root=UUID=f61b567f-13da-414f-a5d6-aee9ea96b8c4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-37-generic N/A
linux-backports-modules-3.2.0-37-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise staging
Uname: Linux 3.2.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 01/04/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCE Ver. F.29
dmi.board.name: 1621
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4C
dmi.chassis.asset.tag: gspyra@xxxxxxxxx
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCEVer.F.29:bd01/04/2013:svnHewlett-Packard:pnHPProBook6360b:pvrA0001D02:rvnHewlett-Packard:rn1621:rvrKBCVersion97.4C:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6360b
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
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