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[Bug 1208352] [NEW] package linux-image-3.8.0-27-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Public bug reported:

while updating mint 15 xfce kernel update reported "(updated) kernel not
compatible with non PAE capable processors" error.

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic (not installed)
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic i686
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lubuntu    1588 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDmesg:
 [   20.278172] lib80211_crypt: registered algorithm 'CCMP'
 [   20.312302] lib80211_crypt: registered algorithm 'TKIP'
Date: Mon Aug  5 03:15:36 2013
DuplicateSignature:
 Preparing to replace linux-image-3.8.0-19-generic 3.8.0-19.29 (using .../linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=351b8a5c-5a03-42fd-8a3c-c125a832ed9a
InstallationDate: Installed on 2013-08-05 (0 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
Lsusb:
 Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 18306FU
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=6a0d640d-6357-482d-b126-e0963ebb08d8 ro quiet splash vt.handoff=7
RelatedPackageVersions: grub-pc 2.00-13ubuntu3
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.8.0-27-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/26/2004
dmi.bios.vendor: IBM
dmi.bios.version: 1RET87WW (2.14 )
dmi.board.name: 18306FU
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RET87WW(2.14):bd01/26/2004:svnIBM:pn18306FU:pvrThinkPadR50:rvnIBM:rn18306FU:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 18306FU
dmi.product.version: ThinkPad R50
dmi.sys.vendor: IBM

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 raring

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https://bugs.launchpad.net/bugs/1208352

Title:
  package linux-image-3.8.0-27-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  New

Bug description:
  while updating mint 15 xfce kernel update reported "(updated) kernel
  not compatible with non PAE capable processors" error.

  ProblemType: Package
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-27-generic (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic i686
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lubuntu    1588 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  CurrentDmesg:
   [   20.278172] lib80211_crypt: registered algorithm 'CCMP'
   [   20.312302] lib80211_crypt: registered algorithm 'TKIP'
  Date: Mon Aug  5 03:15:36 2013
  DuplicateSignature:
   Preparing to replace linux-image-3.8.0-19-generic 3.8.0-19.29 (using .../linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=351b8a5c-5a03-42fd-8a3c-c125a832ed9a
  InstallationDate: Installed on 2013-08-05 (0 days ago)
  InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
  Lsusb:
   Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 18306FU
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=6a0d640d-6357-482d-b126-e0963ebb08d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions: grub-pc 2.00-13ubuntu3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.8.0-27-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/26/2004
  dmi.bios.vendor: IBM
  dmi.bios.version: 1RET87WW (2.14 )
  dmi.board.name: 18306FU
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1RET87WW(2.14):bd01/26/2004:svnIBM:pn18306FU:pvrThinkPadR50:rvnIBM:rn18306FU:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 18306FU
  dmi.product.version: ThinkPad R50
  dmi.sys.vendor: IBM

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