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[Bug 1210018] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1210018

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1210018

Title:
  Hauppauge NOVA-T500 card does not with Ubuntu on VIA EPIA12000EG
  motherboard

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have VIA EPIA12000EG motherboard and Hauppauge NOVA-T500 dual DVB-T
  tuner PCI card. Internally the NOVA-T500 card has two USB tuners
  connected to an internal USB hub. For some reason Ubuntu kernel
  identifies the USB hub as USB1.1 hub when it is USB2.0 hub. The DVB-T
  cards refuse to work with USB1.1 hub and become inoperable.

  I have Debian on another disk on the same machine, and Debian kernel
  (and also Fedora kernel) correctly identifies the USB hub and the
  tuner cards work. I have also installed Debian kernel package to the
  Ubuntu system, and if I boot to debian kernel in my Ubuntu system,
  then the cards work.

  For some reason ubuntu-bug refuses to work on this machine and I also
  cannot attach files (in both cases the upload freeses and times out),
  so I will try to attach apport file from other computer.

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References