kernel-packages team mailing list archive

[Mika Karlstedt <1210018@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I have VIA EPIA12000EG motherboard and Hauppauge NOVA-T500 dual DVB-T
tuner PCI card. Internally the NOVA-T500 card has two USB tuners
connected to an internal USB hub. For some reason Ubuntu kernel
identifies the USB hub as USB1.1 hub when it is USB2.0 hub. The DVB-T
cards refuse to work with USB1.1 hub and become inoperable.

I have Debian on another disk on the same machine, and Debian kernel
(and also Fedora kernel) correctly identifies the USB hub and the tuner
cards work. I have also installed Debian kernel package to the Ubuntu
system, and if I boot to debian kernel in my Ubuntu system, then the
cards work.

For some reason ubuntu-bug refuses to work on this machine and I also
cannot attach files (in both cases the upload freeses and times out), so
I will try to attach apport file from other computer.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1210018

Title:
  Hauppauge NOVA-T500 card does not with Ubuntu on VIA EPIA12000EG
  motherboard

Status in “linux” package in Ubuntu:
  New

Bug description:
  I have VIA EPIA12000EG motherboard and Hauppauge NOVA-T500 dual DVB-T
  tuner PCI card. Internally the NOVA-T500 card has two USB tuners
  connected to an internal USB hub. For some reason Ubuntu kernel
  identifies the USB hub as USB1.1 hub when it is USB2.0 hub. The DVB-T
  cards refuse to work with USB1.1 hub and become inoperable.

  I have Debian on another disk on the same machine, and Debian kernel
  (and also Fedora kernel) correctly identifies the USB hub and the
  tuner cards work. I have also installed Debian kernel package to the
  Ubuntu system, and if I boot to debian kernel in my Ubuntu system,
  then the cards work.

  For some reason ubuntu-bug refuses to work on this machine and I also
  cannot attach files (in both cases the upload freeses and times out),
  so I will try to attach apport file from other computer.

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