kernel-packages team mailing list archive

[Mika Karlstedt <1210018@xxxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "ArecordDevices.txt"
   https://bugs.launchpad.net/bugs/1210018/+attachment/3765847/+files/ArecordDevices.txt

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https://bugs.launchpad.net/bugs/1210018

Title:
  Hauppauge NOVA-T500 card does not with Ubuntu on VIA EPIA12000EG
  motherboard

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have VIA EPIA12000EG motherboard and Hauppauge NOVA-T500 dual DVB-T
  tuner PCI card. Internally the NOVA-T500 card has two USB tuners
  connected to an internal USB hub. For some reason Ubuntu kernel
  identifies the USB hub as USB1.1 hub when it is USB2.0 hub. The DVB-T
  cards refuse to work with USB1.1 hub and become inoperable.

  I have Debian on another disk on the same machine, and Debian kernel
  (and also Fedora kernel) correctly identifies the USB hub and the
  tuner cards work. I have also installed Debian kernel package to the
  Ubuntu system, and if I boot to debian kernel in my Ubuntu system,
  then the cards work.

  For some reason ubuntu-bug refuses to work on this machine and I also cannot attach files (in both cases the upload freeses and times out), so I will try to attach apport file from other computer.
  --- 
  AcpiTables:
   
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  karlsted   1765 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'V8237'/'VIA 8237 with unknown codec at 0xc800, irq 22'
     Mixer name	: 'VIA Technologies id 0'
     Components	: 'AC97a:56494100'
     Controls      : 40
     Simple ctrls  : 23
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Mythbuntu 12.04.2 "Precise Pangolin" - Release i386 (20130213)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-37-generic root=UUID=83021963-9555-4fba-a2e0-861985c37154 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-37.58~precise1-generic 3.5.7.16
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-37-generic N/A
   linux-backports-modules-3.5.0-37-generic  N/A
   linux-firmware                            1.79.6
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  precise
  Uname: Linux 3.5.0-37-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv plugdev sambashare sudo video
  dmi.board.name: CN700-8237R
  dmi.chassis.type: 3
  dmi.modalias: dmi:svn:pn:pvr:rvn:rnCN700-8237R:rvr:cvn:ct3:cvr:

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