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Message #05023
[Bug 1082833] Re: Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD but not _DOS"
Quin Wills, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/xps-15z an
update is available for your BIOS (A12). If you update to this, does it
change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Description changed:
- Hello
-
- This issue seems (from a Google search) to have many manifestations
- among DELL XPS users.
-
- My installation: 64bit Precise Pangolin on 64 bit XPS 15z Intel® Core™
- i7-2640M. I am aware of the acpi=noirq situation, and follow the setup
- here
+ I am aware of the acpi=noirq situation, and follow the setup here
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
- What happened: After an update this week, booting ended in a frozen black screen (exactly as has been reported before)
- What I did: Out of frustration, a complete new installation (12.04). This worked just fine.
- What happened next: update manager asked to do a kernel update. I obliged. My reward was the same black screen on reboot.
- What is currently working: GRUB booting with 3.2.0-29-generic (not 3.2.0-33-generic)
- My BIOS: is a little over a year old (A06). Until there is a method to update my BIOS within Ubuntu where I am fairly sure it isn't going to cause me untold grief (and there is clear Canonical supporting documentation), I prefer not to update my BIOS.
+ What happened is after an update this week, booting ended in a frozen
+ black screen (exactly as has been reported before). Reinstalling 12.04
+ worked fine. However, after a kernel update, I got the same black screen
+ on reboot.
- This seems like a big one guys. I am aware of the challenges with NVIDIA
- etc. and feel it may be useful to at the very least clearly document
- this messy ACPI situation. I'm not sure I would have spent the money I
- did on this laptop knowing this (I'm not sure I would classify XPS 15z
- as 'working' with Ubuntu). Apologies if I've missed something very
- obvious.
+ Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
- Thanks,
- Quin
- ---
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15
Architecture: amd64
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of CAPTURE Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: qilin 1835 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: qilin 1835 F.... pulseaudio
Card0.Amixer.info:
- Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
- Mixer name : 'Intel CougarPoint HDMI'
- Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
- Controls : 25
- Simple ctrls : 12
+ Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
+ Mixer name : 'Intel CougarPoint HDMI'
+ Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
+ Controls : 25
+ Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Dell System XPS 15Z
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
- linux-restricted-modules-3.2.0-29-generic N/A
- linux-backports-modules-3.2.0-29-generic N/A
- linux-firmware 1.79.1
+ linux-restricted-modules-3.2.0-29-generic N/A
+ linux-backports-modules-3.2.0-29-generic N/A
+ linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 00WW5M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.
** Tags added: bios-outdated-a12
** Description changed:
I am aware of the acpi=noirq situation, and follow the setup here
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
What happened is after an update this week, booting ended in a frozen
black screen (exactly as has been reported before). Reinstalling 12.04
worked fine. However, after a kernel update, I got the same black screen
on reboot.
Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
+
+ WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: qilin 1835 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
Controls : 25
Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Dell System XPS 15Z
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
linux-restricted-modules-3.2.0-29-generic N/A
linux-backports-modules-3.2.0-29-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 00WW5M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.
** Summary changed:
- Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD but not _DOS"
+ [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD but not _DOS"
** Tags removed: kernel-fixed-upstream
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1082833
Title:
[Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug]
ACPI(PEPG) defines _DOD but not _DOS"
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I am aware of the acpi=noirq situation, and follow the setup here
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
What happened is after an update this week, booting ended in a frozen
black screen (exactly as has been reported before). Reinstalling 12.04
worked fine. However, after a kernel update, I got the same black
screen on reboot.
Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: qilin 1835 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
Controls : 25
Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Dell System XPS 15Z
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
linux-restricted-modules-3.2.0-29-generic N/A
linux-backports-modules-3.2.0-29-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 00WW5M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.
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