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Re: [Bug 1082833] Re: Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD but not _DOS"

 

Hi Chris

Thanks for this. I've not had any further issues since I reported this last
year. Will wait until the next LTS before I do any more tinkering.

Cheers,
Quin


_______________________________________________

find me at http://uk.linkedin.com/pub/quin-wills/42/116/600
_______________________________________________


On 10 August 2013 06:03, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Quin Wills, as per
> http://www.dell.com/support/troubleshooting/us/en/19/Product/xps-15z an
> update is available for your BIOS (A12). If you update to this, does it
> change anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Thank you for your understanding.
>
> ** Description changed:
>
> - Hello
> -
> - This issue seems (from a Google search) to have many manifestations
> - among DELL XPS users.
> -
> - My installation: 64bit Precise Pangolin on 64 bit XPS 15z Intel® Core™
> - i7-2640M. I am aware of the acpi=noirq situation, and follow the setup
> - here
> + I am aware of the acpi=noirq situation, and follow the setup here
>   https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
> - What happened: After an update this week, booting ended in a frozen
> black screen (exactly as has been reported before)
> - What I did: Out of frustration, a complete new installation (12.04).
> This worked just fine.
> - What happened next: update manager asked to do a kernel update. I
> obliged. My reward was the same black screen on reboot.
> - What is currently working: GRUB booting with 3.2.0-29-generic (not
> 3.2.0-33-generic)
> - My BIOS: is a little over a year old (A06). Until there is a method to
> update my BIOS within Ubuntu where I am fairly sure it isn't going to cause
> me untold grief (and there is clear Canonical supporting documentation), I
> prefer not to update my BIOS.
> + What happened is after an update this week, booting ended in a frozen
> + black screen (exactly as has been reported before). Reinstalling 12.04
> + worked fine. However, after a kernel update, I got the same black screen
> + on reboot.
>
> - This seems like a big one guys. I am aware of the challenges with NVIDIA
> - etc. and feel it may be useful to at the very least clearly document
> - this messy ACPI situation. I'm not sure I would have spent the money I
> - did on this laptop knowing this (I'm not sure I would classify XPS 15z
> - as 'working' with Ubuntu). Apologies if I've missed something very
> - obvious.
> + Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
>
> - Thanks,
> - Quin
> - ---
> + ---
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>   ApportVersion: 2.0.1-0ubuntu15
>   Architecture: amd64
>   ArecordDevices:
> -  **** List of CAPTURE Hardware Devices ****
> -  card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> -    Subdevices: 1/1
> -    Subdevice #0: subdevice #0
> +  **** List of CAPTURE Hardware Devices ****
> +  card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> +    Subdevices: 1/1
> +    Subdevice #0: subdevice #0
>   AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC0:  qilin      1835 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC0:  qilin      1835 F.... pulseaudio
>   Card0.Amixer.info:
> -  Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> -    Mixer name : 'Intel CougarPoint HDMI'
> -    Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> -    Controls      : 25
> -    Simple ctrls  : 12
> +  Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> +    Mixer name : 'Intel CougarPoint HDMI'
> +    Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> +    Controls      : 25
> +    Simple ctrls  : 12
>   DistroRelease: Ubuntu 12.04
>   HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
>   InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
>   MachineType: Dell Inc. Dell System XPS 15Z
>   MarkForUpload: True
>   Package: linux (not installed)
>   ProcEnviron:
> -  TERM=xterm
> -  PATH=(custom, no user)
> -  LANG=en_US.UTF-8
> -  SHELL=/bin/bash
> +  TERM=xterm
> +  PATH=(custom, no user)
> +  LANG=en_US.UTF-8
> +  SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
>   RelatedPackageVersions:
> -  linux-restricted-modules-3.2.0-29-generic N/A
> -  linux-backports-modules-3.2.0-29-generic  N/A
> -  linux-firmware                            1.79.1
> +  linux-restricted-modules-3.2.0-29-generic N/A
> +  linux-backports-modules-3.2.0-29-generic  N/A
> +  linux-firmware                            1.79.1
>   StagingDrivers: mei
>   Tags:  precise running-unity staging
>   Uname: Linux 3.2.0-29-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 09/17/2011
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A06
>   dmi.board.name: 00WW5M
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
>   dmi.product.name: Dell System XPS 15Z
>   dmi.sys.vendor: Dell Inc.
>
> ** Tags added: bios-outdated-a12
>
> ** Description changed:
>
>   I am aware of the acpi=noirq situation, and follow the setup here
>   https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
>   What happened is after an update this week, booting ended in a frozen
>   black screen (exactly as has been reported before). Reinstalling 12.04
>   worked fine. However, after a kernel update, I got the same black screen
>   on reboot.
>
>   Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
> +
> + WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
>
>   ---
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>   ApportVersion: 2.0.1-0ubuntu15
>   Architecture: amd64
>   ArecordDevices:
>    **** List of CAPTURE Hardware Devices ****
>    card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
>      Subdevices: 1/1
>      Subdevice #0: subdevice #0
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  qilin      1835 F.... pulseaudio
>   Card0.Amixer.info:
>    Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
>      Mixer name : 'Intel CougarPoint HDMI'
>      Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
>      Controls      : 25
>      Simple ctrls  : 12
>   DistroRelease: Ubuntu 12.04
>   HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
>   InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
>   MachineType: Dell Inc. Dell System XPS 15Z
>   MarkForUpload: True
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
>   RelatedPackageVersions:
>    linux-restricted-modules-3.2.0-29-generic N/A
>    linux-backports-modules-3.2.0-29-generic  N/A
>    linux-firmware                            1.79.1
>   StagingDrivers: mei
>   Tags:  precise running-unity staging
>   Uname: Linux 3.2.0-29-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 09/17/2011
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A06
>   dmi.board.name: 00WW5M
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
>   dmi.product.name: Dell System XPS 15Z
>   dmi.sys.vendor: Dell Inc.
>
> ** Summary changed:
>
> - Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD
> but not _DOS"
> + [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug] ACPI(PEPG)
> defines _DOD but not _DOS"
>
> ** Tags removed: kernel-fixed-upstream
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082833
>
> Title:
>   [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug]
>   ACPI(PEPG) defines _DOD but not _DOS"
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I am aware of the acpi=noirq situation, and follow the setup here
>   https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
>   What happened is after an update this week, booting ended in a frozen
>   black screen (exactly as has been reported before). Reinstalling 12.04
>   worked fine. However, after a kernel update, I got the same black
>   screen on reboot.
>
>   Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
>
>   WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
>
>   ---
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>   ApportVersion: 2.0.1-0ubuntu15
>   Architecture: amd64
>   ArecordDevices:
>    **** List of CAPTURE Hardware Devices ****
>    card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
>      Subdevices: 1/1
>      Subdevice #0: subdevice #0
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  qilin      1835 F.... pulseaudio
>   Card0.Amixer.info:
>    Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
>      Mixer name : 'Intel CougarPoint HDMI'
>      Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
>      Controls      : 25
>      Simple ctrls  : 12
>   DistroRelease: Ubuntu 12.04
>   HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
>   InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
>   MachineType: Dell Inc. Dell System XPS 15Z
>   MarkForUpload: True
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
>   RelatedPackageVersions:
>    linux-restricted-modules-3.2.0-29-generic N/A
>    linux-backports-modules-3.2.0-29-generic  N/A
>    linux-firmware                            1.79.1
>   StagingDrivers: mei
>   Tags:  precise running-unity staging
>   Uname: Linux 3.2.0-29-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 09/17/2011
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A06
>   dmi.board.name: 00WW5M
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
>   dmi.product.name: Dell System XPS 15Z
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1082833/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1082833

Title:
  [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug]
  ACPI(PEPG) defines _DOD but not _DOS"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am aware of the acpi=noirq situation, and follow the setup here
  https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z

  What happened is after an update this week, booting ended in a frozen
  black screen (exactly as has been reported before). Reinstalling 12.04
  worked fine. However, after a kernel update, I got the same black
  screen on reboot.

  Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).

  WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  qilin      1835 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
     Controls      : 25
     Simple ctrls  : 12
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  MachineType: Dell Inc. Dell System XPS 15Z
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-29-generic N/A
   linux-backports-modules-3.2.0-29-generic  N/A
   linux-firmware                            1.79.1
  StagingDrivers: mei
  Tags:  precise running-unity staging
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/17/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 00WW5M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS 15Z
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1082833/+subscriptions


References