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Message #05365
Re: [Bug 1082833] Re: Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD but not _DOS"
Hi Chris
Thanks for this. I've not had any further issues since I reported this last
year. Will wait until the next LTS before I do any more tinkering.
Cheers,
Quin
_______________________________________________
find me at http://uk.linkedin.com/pub/quin-wills/42/116/600
_______________________________________________
On 10 August 2013 06:03, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:
> Quin Wills, as per
> http://www.dell.com/support/troubleshooting/us/en/19/Product/xps-15z an
> update is available for your BIOS (A12). If you update to this, does it
> change anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Thank you for your understanding.
>
> ** Description changed:
>
> - Hello
> -
> - This issue seems (from a Google search) to have many manifestations
> - among DELL XPS users.
> -
> - My installation: 64bit Precise Pangolin on 64 bit XPS 15z Intel® Core™
> - i7-2640M. I am aware of the acpi=noirq situation, and follow the setup
> - here
> + I am aware of the acpi=noirq situation, and follow the setup here
> https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
> - What happened: After an update this week, booting ended in a frozen
> black screen (exactly as has been reported before)
> - What I did: Out of frustration, a complete new installation (12.04).
> This worked just fine.
> - What happened next: update manager asked to do a kernel update. I
> obliged. My reward was the same black screen on reboot.
> - What is currently working: GRUB booting with 3.2.0-29-generic (not
> 3.2.0-33-generic)
> - My BIOS: is a little over a year old (A06). Until there is a method to
> update my BIOS within Ubuntu where I am fairly sure it isn't going to cause
> me untold grief (and there is clear Canonical supporting documentation), I
> prefer not to update my BIOS.
> + What happened is after an update this week, booting ended in a frozen
> + black screen (exactly as has been reported before). Reinstalling 12.04
> + worked fine. However, after a kernel update, I got the same black screen
> + on reboot.
>
> - This seems like a big one guys. I am aware of the challenges with NVIDIA
> - etc. and feel it may be useful to at the very least clearly document
> - this messy ACPI situation. I'm not sure I would have spent the money I
> - did on this laptop knowing this (I'm not sure I would classify XPS 15z
> - as 'working' with Ubuntu). Apologies if I've missed something very
> - obvious.
> + Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
>
> - Thanks,
> - Quin
> - ---
> + ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu15
> Architecture: amd64
> ArecordDevices:
> - **** List of CAPTURE Hardware Devices ****
> - card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> - Subdevices: 1/1
> - Subdevice #0: subdevice #0
> + **** List of CAPTURE Hardware Devices ****
> + card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> + Subdevices: 1/1
> + Subdevice #0: subdevice #0
> AudioDevicesInUse:
> - USER PID ACCESS COMMAND
> - /dev/snd/controlC0: qilin 1835 F.... pulseaudio
> + USER PID ACCESS COMMAND
> + /dev/snd/controlC0: qilin 1835 F.... pulseaudio
> Card0.Amixer.info:
> - Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> - Mixer name : 'Intel CougarPoint HDMI'
> - Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> - Controls : 25
> - Simple ctrls : 12
> + Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> + Mixer name : 'Intel CougarPoint HDMI'
> + Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> + Controls : 25
> + Simple ctrls : 12
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> MachineType: Dell Inc. Dell System XPS 15Z
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> - TERM=xterm
> - PATH=(custom, no user)
> - LANG=en_US.UTF-8
> - SHELL=/bin/bash
> + TERM=xterm
> + PATH=(custom, no user)
> + LANG=en_US.UTF-8
> + SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> RelatedPackageVersions:
> - linux-restricted-modules-3.2.0-29-generic N/A
> - linux-backports-modules-3.2.0-29-generic N/A
> - linux-firmware 1.79.1
> + linux-restricted-modules-3.2.0-29-generic N/A
> + linux-backports-modules-3.2.0-29-generic N/A
> + linux-firmware 1.79.1
> StagingDrivers: mei
> Tags: precise running-unity staging
> Uname: Linux 3.2.0-29-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 09/17/2011
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A06
> dmi.board.name: 00WW5M
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: Dell System XPS 15Z
> dmi.sys.vendor: Dell Inc.
>
> ** Tags added: bios-outdated-a12
>
> ** Description changed:
>
> I am aware of the acpi=noirq situation, and follow the setup here
> https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
> What happened is after an update this week, booting ended in a frozen
> black screen (exactly as has been reported before). Reinstalling 12.04
> worked fine. However, after a kernel update, I got the same black screen
> on reboot.
>
> Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
> +
> + WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
>
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu15
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: qilin 1835 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> Mixer name : 'Intel CougarPoint HDMI'
> Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> Controls : 25
> Simple ctrls : 12
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> MachineType: Dell Inc. Dell System XPS 15Z
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> RelatedPackageVersions:
> linux-restricted-modules-3.2.0-29-generic N/A
> linux-backports-modules-3.2.0-29-generic N/A
> linux-firmware 1.79.1
> StagingDrivers: mei
> Tags: precise running-unity staging
> Uname: Linux 3.2.0-29-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 09/17/2011
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A06
> dmi.board.name: 00WW5M
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: Dell System XPS 15Z
> dmi.sys.vendor: Dell Inc.
>
> ** Summary changed:
>
> - Failed XPS 15z boot, producing: "[Firmware Bug] ACPI(PEPG) defines _DOD
> but not _DOS"
> + [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug] ACPI(PEPG)
> defines _DOD but not _DOS"
>
> ** Tags removed: kernel-fixed-upstream
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082833
>
> Title:
> [Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug]
> ACPI(PEPG) defines _DOD but not _DOS"
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I am aware of the acpi=noirq situation, and follow the setup here
> https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
>
> What happened is after an update this week, booting ended in a frozen
> black screen (exactly as has been reported before). Reinstalling 12.04
> worked fine. However, after a kernel update, I got the same black
> screen on reboot.
>
> Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
>
> WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
>
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu15
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: qilin 1835 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
> Mixer name : 'Intel CougarPoint HDMI'
> Components : 'HDA:10ec0269,10280446,00100100
> HDA:80862805,80860101,00100000'
> Controls : 25
> Simple ctrls : 12
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> MachineType: Dell Inc. Dell System XPS 15Z
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash
> vt.handoff=7
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> RelatedPackageVersions:
> linux-restricted-modules-3.2.0-29-generic N/A
> linux-backports-modules-3.2.0-29-generic N/A
> linux-firmware 1.79.1
> StagingDrivers: mei
> Tags: precise running-unity staging
> Uname: Linux 3.2.0-29-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 09/17/2011
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A06
> dmi.board.name: 00WW5M
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: Dell System XPS 15Z
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1082833/+subscriptions
>
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1082833
Title:
[Dell XPS 15z L511z] Failed boot, producing: "[Firmware Bug]
ACPI(PEPG) defines _DOD but not _DOS"
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I am aware of the acpi=noirq situation, and follow the setup here
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
What happened is after an update this week, booting ended in a frozen
black screen (exactly as has been reported before). Reinstalling 12.04
worked fine. However, after a kernel update, I got the same black
screen on reboot.
Booting with 3.2.0-29-generic works (not 3.2.0-33-generic).
WORKAROUND: uses acpi_backlight=vendor dell_laptop.backlight=0
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: qilin 1835 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
Controls : 25
Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=acf3443f-1c25-485a-ad13-30e9b6f570fb
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Dell System XPS 15Z
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9ea6e1cc-036a-4be5-9b2a-6c4982c9d71c ro acpi=noirq quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
linux-restricted-modules-3.2.0-29-generic N/A
linux-backports-modules-3.2.0-29-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/17/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 00WW5M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/17/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1082833/+subscriptions
References