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Message #05199
[Bug 1069893] Re: [Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend when using proprietary NVidia drivers
Daniel Manrique, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p linux <replace-with-bug-number>
** Tags added: bios-outdated-a15 regression-potential
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1069893
Title:
[Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend
when using proprietary NVidia drivers
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
By default this system uses the Nouveau drivers, with which Unity and
the desktop work correctly, but the system becomes unresponsive when
trying to resume from suspend
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/754711). The
usual workaround is to use the proprietary drivers.
I installed the proprietary drivers, ran into bug1069888, and then
tried to establish suspend/resume behavior.
System enters suspend correctly, then resumes but then the screen is
unusable (all black) and the backlight is turned off. I was able to
SSH into the system so it seems to be active, but is useless because
of the screen condition.
I tried "blind typing" to see if only the screen has this problem or
the keyboard is also unresponsive. It turns out, it is, nothing I type
gets registered by the system.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1908 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Mon Oct 22 11:50:09 2012
HibernationDevice: RESUME=UUID=e7910496-4115-4d1e-b594-6b23d131553c
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. Studio XPS 1340
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c5095644-c642-4630-a000-d7db64fa87f2 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
Oct 22 11:38:34 200912-4895 dhclient: DHCPREQUEST of 10.153.104.240 on eth0 to 10.153.104.60 port 67
Oct 22 11:38:34 200912-4895 dhclient: DHCPACK of 10.153.104.240 from 10.153.104.60
Oct 22 11:38:34 200912-4895 dhclient: bound to 10.153.104.240 -- renewal in 736 seconds.
Oct 22 11:41:36 200912-4895 NetworkManager[1114]: <info> Unmanaged Device found; state CONNECTED forced. (see http://bugs.launchpad.net/bugs/191889)
dmi.bios.date: 09/08/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0Y525R
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.asset.tag: 1234567890
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/08/2009:svnDellInc.:pnStudioXPS1340:pvrA11:rvnDellInc.:rn0Y525R:rvrA11:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Studio XPS 1340
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
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