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[Bug 1069893] Re: [Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend when using proprietary NVidia drivers

 

Daniel Manrique, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

** Tags added: bios-outdated-a15 regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1069893

Title:
  [Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend
  when using proprietary NVidia drivers

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  By default this system uses the Nouveau drivers, with which Unity and
  the desktop work correctly, but the system becomes unresponsive when
  trying to resume from suspend
  (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/754711). The
  usual workaround is to use the proprietary drivers.

  I installed the proprietary drivers, ran into  bug1069888, and then
  tried to establish suspend/resume behavior.

  System enters suspend correctly, then resumes but then the screen is
  unusable (all black) and the backlight is turned off. I was able to
  SSH into the system so it seems to be active, but is useless because
  of the screen condition.

  I tried "blind typing" to see if only the screen has this problem or
  the keyboard is also unresponsive. It turns out, it is, nothing I type
  gets registered by the system.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.28
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1908 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Mon Oct 22 11:50:09 2012
  HibernationDevice: RESUME=UUID=e7910496-4115-4d1e-b594-6b23d131553c
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. Studio XPS 1340
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c5095644-c642-4630-a000-d7db64fa87f2 ro quiet splash initcall_debug vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.95
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Oct 22 11:38:34 200912-4895 dhclient: DHCPREQUEST of 10.153.104.240 on eth0 to 10.153.104.60 port 67
   Oct 22 11:38:34 200912-4895 dhclient: DHCPACK of 10.153.104.240 from 10.153.104.60
   Oct 22 11:38:34 200912-4895 dhclient: bound to 10.153.104.240 -- renewal in 736 seconds.
   Oct 22 11:41:36 200912-4895 NetworkManager[1114]: <info> Unmanaged Device found; state CONNECTED forced. (see http://bugs.launchpad.net/bugs/191889)
  dmi.bios.date: 09/08/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0Y525R
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A11
  dmi.chassis.asset.tag: 1234567890
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A11
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/08/2009:svnDellInc.:pnStudioXPS1340:pvrA11:rvnDellInc.:rn0Y525R:rvrA11:cvnDellInc.:ct8:cvrA11:
  dmi.product.name: Studio XPS 1340
  dmi.product.version: A11
  dmi.sys.vendor: Dell Inc.

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