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Message #20697
[Bug 1069893] Re: [Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend when using proprietary NVidia drivers
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1069893
Title:
[Dell Studio XPS 1340] Screen backlight doesn't turn on after suspend
when using proprietary NVidia drivers
Status in “linux” package in Ubuntu:
Expired
Bug description:
By default this system uses the Nouveau drivers, with which Unity and
the desktop work correctly, but the system becomes unresponsive when
trying to resume from suspend
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/754711). The
usual workaround is to use the proprietary drivers.
I installed the proprietary drivers, ran into bug1069888, and then
tried to establish suspend/resume behavior.
System enters suspend correctly, then resumes but then the screen is
unusable (all black) and the backlight is turned off. I was able to
SSH into the system so it seems to be active, but is useless because
of the screen condition.
I tried "blind typing" to see if only the screen has this problem or
the keyboard is also unresponsive. It turns out, it is, nothing I type
gets registered by the system.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1908 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Mon Oct 22 11:50:09 2012
HibernationDevice: RESUME=UUID=e7910496-4115-4d1e-b594-6b23d131553c
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. Studio XPS 1340
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c5095644-c642-4630-a000-d7db64fa87f2 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
Oct 22 11:38:34 200912-4895 dhclient: DHCPREQUEST of 10.153.104.240 on eth0 to 10.153.104.60 port 67
Oct 22 11:38:34 200912-4895 dhclient: DHCPACK of 10.153.104.240 from 10.153.104.60
Oct 22 11:38:34 200912-4895 dhclient: bound to 10.153.104.240 -- renewal in 736 seconds.
Oct 22 11:41:36 200912-4895 NetworkManager[1114]: <info> Unmanaged Device found; state CONNECTED forced. (see http://bugs.launchpad.net/bugs/191889)
dmi.bios.date: 09/08/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0Y525R
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.asset.tag: 1234567890
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/08/2009:svnDellInc.:pnStudioXPS1340:pvrA11:rvnDellInc.:rn0Y525R:rvrA11:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Studio XPS 1340
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
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