← Back to team overview

kernel-packages team mailing list archive

[Bug 1064337] Re: Oops: unable to handle kernel paging request at 00007d7d; EIP __kmalloc_track_caller+0xab/0x1d0

 

Ben Harris, as per
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Server+Products&ProductLine=Intel%C2%AE+Server+Boards&ProductProduct=Intel%C2%AE+Server+Board+S5500WB
an update is available for your BIOS (63;61;16 1/8/2013). If you update
to this during your maintenance window, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-63-61-16

** Tags added: needs-upstream-testing regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1064337

Title:
  Oops: unable to handle kernel paging request at 00007d7d; EIP
  __kmalloc_track_caller+0xab/0x1d0

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  We just suffered a string of kernel oopses followed by a crash on one
  of our login servers.  I've attached the log messages recorded by our
  syslog server.  Shortly after these messages were produced, the server
  went dead to the network (our monitoring system detected this at
  10:13:24) and when checked its display was blank and could not be
  woken up.

  Unfortunately, we don't know how to reproduce this problem, but it seems to have occurred while a user was logging in.  We use a customised CIFS module to mount users' home directories, but the crash occurred before the user's home directory was mounted, so we don't think that's the cause of the problem.
  --- 
  AlsaDevices:
   total 0
   crw-rw---T 1 root audio 116,  1 Oct  4 18:11 seq
   crw-rw---T 1 root audio 116, 33 Oct  4 18:11 timer
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: i386
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2)
  IwConfig:
   eth3      no wireless extensions.
   
   lo        no wireless extensions.
   
   eth2      no wireless extensions.
  MachineType: Intel Corporation S5500WBV
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   LANGUAGE=en_GB:
   TERM=xterm
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-31-generic-pae root=UUID=0126568b-a418-4a45-89a6-8d14664336b0 ro reboot=b crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-31-generic-pae N/A
   linux-backports-modules-3.2.0-31-generic-pae  N/A
   linux-firmware                                1.79.1
  RfKill:
   
  Tags:  precise
  Uname: Linux 3.2.0-31-generic-pae i686
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  WifiSyslog:
   
  dmi.bios.date: 03/09/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: S5500.86B.01.00.0061.030920121535
  dmi.board.asset.tag: ....................
  dmi.board.name: S5500WB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: E40367-312
  dmi.chassis.asset.tag: ....................
  dmi.chassis.type: 23
  dmi.chassis.vendor: ...............................
  dmi.chassis.version: ..................
  dmi.modalias: dmi:bvnIntelCorp.:bvrS5500.86B.01.00.0061.030920121535:bd03/09/2012:svnIntelCorporation:pnS5500WBV:pvr....................:rvnIntelCorporation:rnS5500WB:rvrE40367-312:cvn...............................:ct23:cvr..................:
  dmi.product.name: S5500WBV
  dmi.product.version: ....................
  dmi.sys.vendor: Intel Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1064337/+subscriptions