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Message #05379
[Bug 1064337] Re: Oops: unable to handle kernel paging request at 00007d7d; EIP __kmalloc_track_caller+0xab/0x1d0
Ben Harris, as per
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Server+Products&ProductLine=Intel%C2%AE+Server+Boards&ProductProduct=Intel%C2%AE+Server+Board+S5500WB
an update is available for your BIOS (63;61;16 1/8/2013). If you update
to this during your maintenance window, does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Tags added: bios-outdated-63-61-16
** Tags added: needs-upstream-testing regression-potential
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1064337
Title:
Oops: unable to handle kernel paging request at 00007d7d; EIP
__kmalloc_track_caller+0xab/0x1d0
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
We just suffered a string of kernel oopses followed by a crash on one
of our login servers. I've attached the log messages recorded by our
syslog server. Shortly after these messages were produced, the server
went dead to the network (our monitoring system detected this at
10:13:24) and when checked its display was blank and could not be
woken up.
Unfortunately, we don't know how to reproduce this problem, but it seems to have occurred while a user was logging in. We use a customised CIFS module to mount users' home directories, but the crash occurred before the user's home directory was mounted, so we don't think that's the cause of the problem.
---
AlsaDevices:
total 0
crw-rw---T 1 root audio 116, 1 Oct 4 18:11 seq
crw-rw---T 1 root audio 116, 33 Oct 4 18:11 timer
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2)
IwConfig:
eth3 no wireless extensions.
lo no wireless extensions.
eth2 no wireless extensions.
MachineType: Intel Corporation S5500WBV
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
LANGUAGE=en_GB:
TERM=xterm
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-31-generic-pae root=UUID=0126568b-a418-4a45-89a6-8d14664336b0 ro reboot=b crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-31-generic-pae N/A
linux-backports-modules-3.2.0-31-generic-pae N/A
linux-firmware 1.79.1
RfKill:
Tags: precise
Uname: Linux 3.2.0-31-generic-pae i686
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
dmi.bios.date: 03/09/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: S5500.86B.01.00.0061.030920121535
dmi.board.asset.tag: ....................
dmi.board.name: S5500WB
dmi.board.vendor: Intel Corporation
dmi.board.version: E40367-312
dmi.chassis.asset.tag: ....................
dmi.chassis.type: 23
dmi.chassis.vendor: ...............................
dmi.chassis.version: ..................
dmi.modalias: dmi:bvnIntelCorp.:bvrS5500.86B.01.00.0061.030920121535:bd03/09/2012:svnIntelCorporation:pnS5500WBV:pvr....................:rvnIntelCorporation:rnS5500WB:rvrE40367-312:cvn...............................:ct23:cvr..................:
dmi.product.name: S5500WBV
dmi.product.version: ....................
dmi.sys.vendor: Intel Corporation
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