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[Bug 1003045] Re: Nokia CS-10 usb modem can't connect on Ubuntu 12.04

 

Carlos García, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- Release
- DISTRIB_ID=Ubuntu
- DISTRIB_RELEASE=12.04
- DISTRIB_CODENAME=precise
- DISTRIB_DESCRIPTION="Ubuntu 12.04 LTS"
- 
- apt-cahe policy usb-modeswitch
- usb-modeswitch:
-   Instalados: 1.2.3+repack0-1ubuntu2
-   Candidato:  1.2.3+repack0-1ubuntu2
-   Tabla de versión:
-  *** 1.2.3+repack0-1ubuntu2 0
-         500 http://mx.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
-         100 /var/lib/dpkg/status
- 
- 
- I can't connect using my nokia CS-10 usb modem, usb-modeswitch fails when trying to change mode. I have tested my modem in two different machines with fresh installs of ubuntu 12.04 and the result was the same in both of them.
+ I can't connect using my nokia CS-10 usb modem, usb-modeswitch fails
+ when trying to change mode. I have tested my modem in two different
+ machines with fresh installs of ubuntu 12.04 and the result was the same
+ in both of them.
  
  Here is the output of dmesg for the device :
- 
  [  249.143605] usb 1-1.1: new high-speed USB device number 4 using ehci_hcd
  [  249.298240] Initializing USB Mass Storage driver...
  [  249.298757] scsi6 : usb-storage 1-1.1:1.0
  [  249.298994] usbcore: registered new interface driver usb-storage
  [  249.299001] USB Mass Storage support registered.
  [  249.384645] usbcore: registered new interface driver uas
  [  250.296095] scsi 6:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [  250.299283] sr1: scsi3-mmc drive: 0x/0x caddy
  [  250.299864] sr 6:0:0:0: Attached scsi CD-ROM sr1
  [  250.300181] sr 6:0:0:0: Attached scsi generic sg2 type 5
  [  250.383398] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
- [  250.383410] sr: Sense Key : Hardware Error [current] 
+ [  250.383410] sr: Sense Key : Hardware Error [current]
  [  250.383414] sr: Add. Sense: No additional sense information
  [  250.515610] sr1: CDROM (ioctl) error, command: Xpwrite, Read disk info 51 00 00 00 00 00 00 00 02 00
- [  250.515636] sr: Sense Key : Hardware Error [current] 
+ [  250.515636] sr: Sense Key : Hardware Error [current]
  [  250.515644] sr: Add. Sense: No additional sense information
  [  250.647440] sr1: CDROM (ioctl) error, command: Xpwrite, Read disk info 51 00 00 00 00 00 00 00 02 00
- [  250.647464] sr: Sense Key : Hardware Error [current] 
+ [  250.647464] sr: Sense Key : Hardware Error [current]
  [  250.647473] sr: Add. Sense: No additional sense information
  
  I attached usb-modeswitch log for more information, as I can see in
  file,  modeswitch falls in a loop searching for the device.  I have
  tested the modem too in fedora 16 and chakra linux updated to last
  version,  the usb modem works fine, that lets me think its an ubuntu
  related bug.
- 
- I can provide more info if you need.

** Tags removed: modem modeswitch usb
** Tags added: needs-kernel-logs needs-upstream-testing precise regression-potential

** Package changed: usb-modeswitch (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1003045

Title:
  Nokia CS-10 usb modem can't connect on Ubuntu 12.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can't connect using my nokia CS-10 usb modem, usb-modeswitch fails
  when trying to change mode. I have tested my modem in two different
  machines with fresh installs of ubuntu 12.04 and the result was the
  same in both of them.

  Here is the output of dmesg for the device :
  [  249.143605] usb 1-1.1: new high-speed USB device number 4 using ehci_hcd
  [  249.298240] Initializing USB Mass Storage driver...
  [  249.298757] scsi6 : usb-storage 1-1.1:1.0
  [  249.298994] usbcore: registered new interface driver usb-storage
  [  249.299001] USB Mass Storage support registered.
  [  249.384645] usbcore: registered new interface driver uas
  [  250.296095] scsi 6:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [  250.299283] sr1: scsi3-mmc drive: 0x/0x caddy
  [  250.299864] sr 6:0:0:0: Attached scsi CD-ROM sr1
  [  250.300181] sr 6:0:0:0: Attached scsi generic sg2 type 5
  [  250.383398] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [  250.383410] sr: Sense Key : Hardware Error [current]
  [  250.383414] sr: Add. Sense: No additional sense information
  [  250.515610] sr1: CDROM (ioctl) error, command: Xpwrite, Read disk info 51 00 00 00 00 00 00 00 02 00
  [  250.515636] sr: Sense Key : Hardware Error [current]
  [  250.515644] sr: Add. Sense: No additional sense information
  [  250.647440] sr1: CDROM (ioctl) error, command: Xpwrite, Read disk info 51 00 00 00 00 00 00 00 02 00
  [  250.647464] sr: Sense Key : Hardware Error [current]
  [  250.647473] sr: Add. Sense: No additional sense information

  I attached usb-modeswitch log for more information, as I can see in
  file,  modeswitch falls in a loop searching for the device.  I have
  tested the modem too in fedora 16 and chakra linux updated to last
  version,  the usb modem works fine, that lets me think its an ubuntu
  related bug.

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