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[Bug 979697] Re: Modeswitching modem not working with some USB 3.0 host controllers

 

Marius B. Kotsbak, as per http://www.gigabyte.com/products/product-
page.aspx?pid=3706#bios an update is available for your BIOS (F09). If
you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Description changed:

  Modem switches fine in USB2 ports, but when connected to USB3 port, it
  does not work.
  
  The log says it is switching:
  
  Apr 12 10:42:11 marius-T1005 usb_modeswitch: switching device 19d2:0166 on 006/0
  02
  
  but the USB device ID does not change:
  
  Bus 006 Device 002: ID 19d2:0166 ZTE WCDMA Technologies MSM
  
  When connected to a USB2/combined USB2/eSata, it gives:
  
  Bus 001 Device 036: ID 19d2:0167 ZTE WCDMA Technologies MSM
  
  and working modem.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu2
  Architecture: i386
  Date: Thu Apr 12 10:43:59 2012
  EcryptfsInUse: Yes
  ProcEnviron:
-  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=nb_NO.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=nb_NO.UTF-8
+  SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu2
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  marius     2044 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  marius     2044 F.... pulseaudio
  CRDA:
-  country NO:
-  	(2402 - 2482 @ 40), (N/A, 20)
-  	(5170 - 5250 @ 40), (N/A, 20)
-  	(5250 - 5330 @ 40), (N/A, 20), DFS
-  	(5490 - 5710 @ 40), (N/A, 27), DFS
+  country NO:
+   (2402 - 2482 @ 40), (N/A, 20)
+   (5170 - 5250 @ 40), (N/A, 20)
+   (5250 - 5330 @ 40), (N/A, 20), DFS
+   (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 52'
-    Mixer name	: 'Realtek ALC269VB'
-    Components	: 'HDA:10ec0269,1458b100,00100100'
-    Controls      : 16
-    Simple ctrls  : 9
+  Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 52'
+    Mixer name	: 'Realtek ALC269VB'
+    Components	: 'HDA:10ec0269,1458b100,00100100'
+    Controls      : 16
+    Simple ctrls  : 9
  DistroRelease: Ubuntu 12.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=49e028f9-7435-4850-8244-8523020782de
  KnownReport: https://bugs.launchpad.net/bugs/452814
  MachineType: GIGABYTE T1005
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
-  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=nb_NO.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=nb_NO.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-23-generic-pae N/A
-  linux-backports-modules-3.2.0-23-generic-pae  N/A
-  linux-firmware                                1.78
+  linux-restricted-modules-3.2.0-23-generic-pae N/A
+  linux-backports-modules-3.2.0-23-generic-pae  N/A
+  linux-firmware                                1.78
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  Tags:  precise precise
  Uname: Linux 3.2.0-23-generic-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/30/2010
  dmi.bios.vendor: GIGABYTE
  dmi.bios.version: GSBF05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: T1005
  dmi.board.vendor: GIGABYTE
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: T1005
  dmi.product.version: GSBF05
  dmi.sys.vendor: GIGABYTE
  mtime.conffile..etc.usb.modeswitch.conf: 2012-04-12T10:51:06.199846
- --- 
- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
- AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- ApportVersion: 2.0.1-0ubuntu7
- Architecture: i386
- ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  marius     2046 F.... pulseaudio
- Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 52'
-    Mixer name	: 'Realtek ALC269VB'
-    Components	: 'HDA:10ec0269,1458b100,00100100'
-    Controls      : 16
-    Simple ctrls  : 9
- DistroRelease: Ubuntu 12.04
- EcryptfsInUse: Yes
- HibernationDevice: RESUME=UUID=49e028f9-7435-4850-8244-8523020782de
- MachineType: GIGABYTE T1005
- Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
- PackageArchitecture: i386
- ProcEnviron:
-  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=nb_NO.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1 vt.handoff=7
- ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
- RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-24-generic-pae N/A
-  linux-backports-modules-3.2.0-24-generic-pae  N/A
-  linux-firmware                                1.79
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  precise precise
- Uname: Linux 3.2.0-24-generic-pae i686
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 08/30/2010
- dmi.bios.vendor: GIGABYTE
- dmi.bios.version: GSBF05
- dmi.board.asset.tag: Base Board Asset Tag
- dmi.board.name: T1005
- dmi.board.vendor: GIGABYTE
- dmi.board.version: Base Board Version
- dmi.chassis.asset.tag: Chassis Asset Tag
- dmi.chassis.type: 1
- dmi.chassis.vendor: Chassis Manufacturer
- dmi.chassis.version: Chassis Version
- dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
- dmi.product.name: T1005
- dmi.product.version: GSBF05
- dmi.sys.vendor: GIGABYTE
- modified.conffile..etc.usb.modeswitch.conf: [modified]
- mtime.conffile..etc.usb.modeswitch.conf: 2012-04-12T10:51:06.199846
- --- 
- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
- AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- ApportVersion: 2.0.1-0ubuntu7
- Architecture: i386
- ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  marius     2046 F.... pulseaudio
- Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 52'
-    Mixer name	: 'Realtek ALC269VB'
-    Components	: 'HDA:10ec0269,1458b100,00100100'
-    Controls      : 16
-    Simple ctrls  : 9
- DistroRelease: Ubuntu 12.04
- EcryptfsInUse: Yes
- HibernationDevice: RESUME=UUID=49e028f9-7435-4850-8244-8523020782de
- MachineType: GIGABYTE T1005
- Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
- PackageArchitecture: i386
- ProcEnviron:
-  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=nb_NO.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1 vt.handoff=7
- ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
- RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-24-generic-pae N/A
-  linux-backports-modules-3.2.0-24-generic-pae  N/A
-  linux-firmware                                1.79
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  precise precise
- Uname: Linux 3.2.0-24-generic-pae i686
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 08/30/2010
- dmi.bios.vendor: GIGABYTE
- dmi.bios.version: GSBF05
- dmi.board.asset.tag: Base Board Asset Tag
- dmi.board.name: T1005
- dmi.board.vendor: GIGABYTE
- dmi.board.version: Base Board Version
- dmi.chassis.asset.tag: Chassis Asset Tag
- dmi.chassis.type: 1
- dmi.chassis.vendor: Chassis Manufacturer
- dmi.chassis.version: Chassis Version
- dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
- dmi.product.name: T1005
- dmi.product.version: GSBF05
- dmi.sys.vendor: GIGABYTE
- mtime.conffile..etc.usb.modeswitch.conf: 2012-04-12T10:51:06.199846
- --- 
- ApportVersion: 2.5.1-0ubuntu7
- Architecture: i386
- DistroRelease: Ubuntu 12.10
- EcryptfsInUse: Yes
- Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
- PackageArchitecture: i386
- ProcEnviron:
-  LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=nb_NO.UTF-8
-  SHELL=/bin/bash
- Tags:  quantal running-unity quantal running-unity
- Uname: Linux 3.6.0-030600rc4-generic i686
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: Upgraded to quantal on 2012-08-31 (7 days ago)
- UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
- mtime.conffile..etc.usb.modeswitch.conf: 2012-04-12T10:51:06.199846

** Tags added: bios-outdated-f09 needs-upstream-testing

** Summary changed:

- Modeswitching modem not working with some USB 3.0 host controllers
+ [Gigabyte T1005] Modeswitching modem not working

** Changed in: linux (Ubuntu)
       Status: Invalid => Incomplete

-- 
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https://bugs.launchpad.net/bugs/979697

Title:
  [Gigabyte T1005] Modeswitching modem not working

Status in The Linux Kernel:
  Invalid
Status in Usb Modeswitch:
  New
Status in “libusb” package in Ubuntu:
  Invalid
Status in “linux” package in Ubuntu:
  Incomplete
Status in “usb-modeswitch” package in Ubuntu:
  Confirmed

Bug description:
  Modem switches fine in USB2 ports, but when connected to USB3 port, it
  does not work.

  The log says it is switching:

  Apr 12 10:42:11 marius-T1005 usb_modeswitch: switching device 19d2:0166 on 006/0
  02

  but the USB device ID does not change:

  Bus 006 Device 002: ID 19d2:0166 ZTE WCDMA Technologies MSM

  When connected to a USB2/combined USB2/eSata, it gives:

  Bus 001 Device 036: ID 19d2:0167 ZTE WCDMA Technologies MSM

  and working modem.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu2
  Architecture: i386
  Date: Thu Apr 12 10:43:59 2012
  EcryptfsInUse: Yes
  ProcEnviron:
   LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
   TERM=xterm
   PATH=(custom, user)
   LANG=nb_NO.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu2
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marius     2044 F.... pulseaudio
  CRDA:
   country NO:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 52'
     Mixer name	: 'Realtek ALC269VB'
     Components	: 'HDA:10ec0269,1458b100,00100100'
     Controls      : 16
     Simple ctrls  : 9
  DistroRelease: Ubuntu 12.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=49e028f9-7435-4850-8244-8523020782de
  KnownReport: https://bugs.launchpad.net/bugs/452814
  MachineType: GIGABYTE T1005
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
   LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
   TERM=xterm
   PATH=(custom, user)
   LANG=nb_NO.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-23-generic-pae N/A
   linux-backports-modules-3.2.0-23-generic-pae  N/A
   linux-firmware                                1.78
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  precise precise
  Uname: Linux 3.2.0-23-generic-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/30/2010
  dmi.bios.vendor: GIGABYTE
  dmi.bios.version: GSBF05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: T1005
  dmi.board.vendor: GIGABYTE
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: T1005
  dmi.product.version: GSBF05
  dmi.sys.vendor: GIGABYTE
  mtime.conffile..etc.usb.modeswitch.conf: 2012-04-12T10:51:06.199846

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