← Back to team overview

kernel-packages team mailing list archive

[Bug 1036879] Re: reboot never shutdown and restart the notebook

 

efa, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-223
** Tags added: latest-bios-223

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1036879

Title:
  reboot never shutdown and restart the notebook

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  with this notebook (Asus K50IN), the reboot does not work, while a
  simple shutdown switch off the notebook.

  Sending a reboot command, either via Gnome shell, or init 6, do all the shutdown procedure, until "the system is restarting",
  but never do the restarting. I had to switch off the notebook by hand, holding the switch for 4 seconds, and then switch it on again. Same with upstream kernel 3.5.1

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  efa        3724 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,104316f3,00100101'
     Controls      : 20
     Simple ctrls  : 11
  CheckboxSubmission: bff6ca128abafd5e9f4c5484e1181d23
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Wed Aug 15 00:03:27 2012
  HibernationDevice: RESUME=UUID=4738b151-880b-4eb3-8f57-461ae5246cc6
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
   Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
  MachineType: ASUSTeK Computer Inc. K50IN
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-29-generic-pae root=UUID=ac823f48-7711-460f-92af-8c9b2acd2aa5 ro crashkernel=384M-2G:64M,2G-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-29-generic-pae N/A
   linux-backports-modules-3.2.0-29-generic-pae  N/A
   linux-firmware                                1.79
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K50IN
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd08/26/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K50IN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1036879/+subscriptions